Senior Director of Operations EMEA, HRS - Hospitality & Retail Systems
Iris Steinmetz carries over 25 years of experience working across the full spectrum of hospitality and technology. Iris started her career in hotel management which provided a first-hand and insightful understanding of the customer and hotel operational needs. Since then, she has worked as Technical Product Manager and later Interface Manager at Oracle Micros where she gained expertise in CRS & CRM systems as well as integrations and connectivity. Iris was most recently with SnapShot, where she led the successful integrations of over 45 PMSs within 2 years. Iris is considered an industry expert and chairs the HTNG Business Analytics Workgroup.