This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
HTNG Strategic Pillars - Global Strategy Team

HTNG regularly identifies the greatest challenges and opportunities within the business of IT in hospitality. These priorities have been divided into the below Strategic Pillars.

To increase progress and performance in these areas across the industry the HTNG Global Strategy Team was formed. This team’s primary purpose is to bring focus and attention to the Strategic Pillars and align HTNG Workgroups to higher strategic concepts. 

The Global Strategy Team is lead by Strategy Chairs elected bi-annually for each Strategic Pillar Strategic Advisors appointed from HTNG’s Board of Governors.

All HTNG members are encouraged to join the HTNG Global Strategy Team here

If you are a not a member of HTNG, but wish to attend a Global Strategy Team call, please fill out this interest form.

The upcoming meeting schedule and topics for the Global Strategy Team can be viewed here.

 

Mission: Increase guest satisfaction by providing hotel guests cutting edge technologies and personalized content with a focus on reducing costs, improving efficiencies and enabling the staff to connect more directly with guests.

Strategy Chair:

  Roger Tabbal, Accor Hotels

Strategic Advisor:

  Marco Trecroce, Four Seasons Hotels & Resorts

Current Workgroups:

 Frictionless Check-in, Converging AV and IT, Personalization (Pre-Charter)
Workgroup Information

 

Mission: Improve and leverage hospitality organizations' uses of technology that support commercial strategies while strengthening the internal relationships between a hotel brand CIO, CMO and CTO.

Strategy Chairs:

  Jacqueline, Nunley, Salesforce

Strategic Advisor:

  Calvin Anderson, Domio | Kristie Goshow, Preferred Hotels and Resorts | Tammy Lucas, Best Western International | Flo Lugli, Navesink Advisory Group LLC

HSMAI Members:

  Please fill out this form to join the group!
Workgroup Information

 

Mission: Provide hotel chains and independent hotels a way to represent their brand identity and products through all channels seamlessly to enable more complex and dynamic revenue management strategies and ultimately sell a guest experience that matches their needs.

Strategy Chair:

  Tom Coulthurst, Oracle Hospitality

Strategic Advisors: 

Sarah Fults, Vice President, Distribution, MGM Resorts InternationalLorie Grant, InterContinental Hotels Group Brian Kirkland, Choice Hotels International

Current Workgroups:

  Unique Hospitality Identifier (UHI), Open Payments Alliance (OPA), Attribute Modeling for the Distribution Ecosystem (AMDE)
Workgroup Information

 

 

Mission: Provide insights into emerging technologies, ease the difficulty of deploying and accelerate the pace of modernizing infrastructure.

Strategy Chairs:

  Dayna Kully, 5thGenWireless | Dick Wagner, Marriott International

Strategic Advisor:

  Yvette Vincent, Delaware North

Current Workgroups:

 Fiber to the Room, Improving the Guest Wi-Fi Experience, Internet of Things, 5G for Hospitality, Wireless Power
Workgroup Information

 

 

Mission: Increase security awareness beyond compliance, promote best practice security measures, and develop a common understanding of risks and threats targeting the hospitality industry.

Strategy Chair:

  John T Bell, Ajontech LLC

Strategic Advisor:

  Dan Kornick, Loews Hotels

Current Workgroups:

CISO Forum, Payments, Staff Alert Technology, Global Privacy, Risk Assessment (Pre-Charter)
Workgroup Information

 

Mission: Give operational stakeholders the ability to measure whether a solution makes a positive, neutral or negative influence and include the evaluation of sustainability, cost savings, staff retention and satisfaction, brand goal attainment and more.

Strategy Chair:

  Matthew FitzGerald, Aerohive

Strategic Advisor:

  Wendy Mertz, Hard Rock International

Current Workgroups:

API Registry, Blockchain, Business Analytics Transactional Extract (BATE)

Workgroup Information