Accept Cookies?
HTNG Strategic Pillars

HTNG has identified the greatest challenges and opportunities within the business of IT in hospitality. These concepts have been divided into the following Strategic Pillars:

  • Quality of the Guest Experience
  • Staff Recruiting and Engagement
  • Adopting Brand Standards
  • Modernizing Infrastructure
  • Security
  • Operational Excellence

To increase progress and performance in these areas across the industry, Strategy Chairs and appointed Strategic Advisors from HTNG’s Board of Governors form the newly established HTNG Global Strategy Team. This team’s primary purpose is to bring focus and attention to the Strategic Pillars and align HTNG Workgroups to higher strategic concepts.

To join HTNG's Global Strategy Team, please click here.

Strategy Chair:

Roger Tabbal, Mövenpick Hotels & Resorts

Strategic Advisor:

Marco Trecroce, Four Seasons Hotels & Resorts

Current Workgroups:

Central Authentication, CRM, NFC Contactless Payments, Voice Interaction Framework
Workgroup Information

Strategy Chair:

Stephen Barratt, Mandarin Oriental Hotel Group

Strategic Advisor:

Jeff Bzdawka, Hyatt Hotels Corporation

Current Workgroups:

Cloud Communications
Workgroup Information

Strategy Chair:

John Prusnick, Hyatt Hotels Corporation

Strategic Advisor:

Jason Shane, Hersha Hospitality Management, L.P.

Current Workgroups:

Hotel Technology Renovations Management, New Builds
Workgroup Information

Strategy Chairs:

Dayna Kully, 5thGenWireless | Dick Wagner, Marriott International

Strategic Advisor:

Yvette Vincent, Delaware North

Current Workgroups:

CBRS, Fiber to the Room, IoT, NFC Contactless Payments, Systems Dashboards
Workgroup Information

Strategy Chair:

John T Bell, Ajontech LLC

Strategic Advisor:

Monika Nerger, Mandarin Oriental Hotel Group

Current Workgroups:

CISO Forum, GDPR, Payments
Workgroup Information

Strategy Chair:

Matthew FitzGerald, Ubiquiti Networks

Strategic Advisor:

Wendy Mertz, Hard Rock International

Current Workgroups:

API Registry, Blockchain, Bulk Data, Business Analytics Transactional Extract, Cloud Communications, Next Generation Distribution Messaging

Workgroup Information