This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Agenda - Insight Summit 2019

HTNG Insight Summit North America 2019

The following workgroups will be meeting in person over the course of the meeting: Guest Wi-Fi Experience, Payments, BATE, Frictionless Checkin, Unique Global Identifier, 5G, Audio Visual, IoT Security, Staff Alert Technology, Open Payment Alliance, IoT Protocols, Fiber to the Room and API Best Practices. See below for the full program!

Monday, August 5

6:00 pm - 7:30 pm Registration Open Foyer
6:30 pm - 8:00 pm Welcome Reception  Courtyard

Tuesday, August 6

8:30 am - 5:00 pm  Registration Open  Foyer
8:30 am - 9:00 am Continental Breakfast Monet & Foyer
9:00 am - 9:15 am Welcome Remarks Renoir
9:15 am - 10:10 am

Keynote Session: Accelerate Enterprise Digital Transformation with 5G and Edge Compute

 Explore 5G and Edge compute's future, key use cases/applications, ecosystem challenges, industries driving the digital transformation and how the hospitality industry specifically can benefit by enhancing the guest experience and streamlining back office operations to increase the overall value for brands and owners.

Renoir
10:10 am - 10:15 am Sponsor Speaker - Belden Renoir 
10:15 am - 10:45 am

Guide to California Consumer Privacy Act Compliance

Chris Keaton, OneTrust

With the clock ticking down until the California Consumer Privacy Act (CCPA) comes into effect on Jan. 1, 2020, many hospitality pros are struggling to understand the sweeping new privacy law, its impact on the business, and how to manage compliance across a matrix of global privacy laws. This session will outline what this new law means for hospitality, detail what changes to expect to see before it’s put into effect, and lay out a 5-step guide to demonstrating on-going compliance the CCPA. We’ll also share findings from research conducted with the International Association of Privacy Professionals (IAPP) on how ready (or not) businesses are for the CCPA, what factors are driving compliance and how the GDPR fits into CCPA readiness.

  • Breakdown the requirements and importance of CCPA for privacy and security teams
  • - Outline how to comply with the CCPA, including: "do not sell", right to request and right to delete personal information
  • - Learn how to build a privacy program that addresses the overarching requirements of various global data protection laws
  • - Takeaway a step-by-step guide for demonstrating compliance with the CCPA
Renoir
10:45 am - 11:15 am Break  Monet & Foyer
11:15 am - 12:15 pm 

 Concurrent Workgroup Meetings

  • - 5G for Hospitality
  • - Payments
  • - Business Analytics Transactional Extract (BATE) Phase II

Renoir

Degas

Courchevel

12:15 pm - 1:30 pm Lunch  Courtyard
1:30 pm - 2:30 pm 

Concurrent Workgroup Meetings

  • - 5G for Hospitality (continued)
  • - Payments (continued)
  • - Unique Global Identifier

Renoir

Degas

Courchevel

2:30 pm - 3:00 pm Break Monet & Foyer
3:00 pm - 4:30 pm 

Concurrent Workgroup Meetings

  • - Improving the Guest Wi-Fi Experience
  • - Consolidated and Actionable Guest Data (Personalization)
  • - Unique Global Identifier (continued)

Renoir

Degas

Courchevel

4:30 pm - 5:10 pm 

Keynote Session: The Power of Clarity, Collaboration, and Humility

Dan Cockerell will share with the audience his leadership learnings and experiences from his 26-year Disney career through authentic and fun storytelling.

Renoir
6:00 pm - 8:00 pm 
Dinner Courtyard
9:00 pm - 10:30 pm  Late Night Party, sponsored by Aruba Networks

No Name Saloon

447 Main St, Park City, UT 84060

*Attendees must provide their own transportation

Wednesday, August 7

8:30am - 5:00 pm Registration Open Foyer
8:30 am - 9:00 am Continental Breakfast Monet & Foyer
9:00am - 10:30 am

Concurrent Workgroup Meetings

  • - Internet of Things - Security
  • - Staff Alert Technology
  • - API Registry & Integration Best Practices
    - Business Analytics Transactional Extract (BATE) Phase II

Renoir

Degas

Courchevel

Monet

10:30 am - 11:00 am Morning Break Monet & Foyer
11:00 am - 12:30 pm

Concurrent Workgroup Meetings

  • - Internet of Things - Protocols
  • - Fiber to the Room followed by Frictionless Check-In 
    - Open Payments Alliance Standards

Renoir

Degas

Courchevel

12:30 pm - 1:45 pm

Lunch

Courtyard
1:45 pm - 2:15 pm

Red Lion Bites the Apple

John Edwards, Red Lion Hotels Corporation

Deploying Apple TV at the center of the guest room entertainment solution requires some unique prowess. John Edwards will explain how Red Lion Hotels Corporation took on this challenge and tamed the Apple for their guests.

Renoir
2:15 pm - 2:45 pm 

The Low Down on Loews Staff Alert Devices

Barry Phillips, Loews Hotels

Over 20 hotel brands have made the 5-Star Promise to deploy technology to improve safety for hotel workers. Loews Hotels will let us learn how they selected a solution from the abundance of options on the market and other important considerations for rolling out safety solutions.

Renoir
2:45 pm - 3:15 pm  Break Monet
3:15 pm - 4:45 pm 

Strategic Updates from HTNG's Global Strategy Team

  • - Security
  • - Operational Excellence
  • - Modernizing Infrastructure
  • - Distribution
Renoir
4:45 pm - 5:00 pm  Closing Remarks Renoir
5:00 pm - 6:00 pm Closing Happy Hour Courtyard