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Agenda - Hospitality Tech Summit 2019

The Hospitality Tech Summit will feature sessions and discussions on the latest trends, including AV installations, arrival experiences and more. The meeting agenda will also offer ample opportunities for attendees to network and connect with others doing business in the European region.

All sessions will take place at the Hotel Okura. Sessions and times are subject to change.

Thursday, February 7

9:00 - 9:15 Welcome Remarks
  • Guy Dittrich, Sleeper Magazine
9:15 - 9:45 AV Intelligence
  • Sean Wargo, Sr. Director, Market Intelligence, AVIXA
Join this session to learn about the latest trends in AV and meeting technology, and how your company should plan investments in the future.
 
9:45 - 10:15 Hospitality Technology Strategic Pillars
  • Armand Rabinowitz, Sr. Director of Strategy and Workgroups, HTNG
Learn how HTNG addresses core technology requirements of the industry, ranging from security, the guest experience and more.

10:15 - 10:45 Coffee Break and Networking
10:45 - 11:30 Hospitality is a Prime Candidate for Robotic Automation
  • Rakesh Latchmansing, CEO, C-Device, Hotelpoloosing.nl
Wayfinding, concierge replacement, delivery services and more: what hospitality use cases cannot be automated through robotics? Join this session to learn how robotics will affect your hotel operations NOW.

11:30 - 12:00 This is Not Your Father's Wi-Fi  
12:00 - 13:00 Lunch and Networking  
13:00 - 14:00 The Evolution of Displays in Hospitality
  • Piotr Lipiec, Senior Business Development Manager, Hospitality TV, Europe, Samsung
  • Sander Pahlplatz, Business Development Manager Hospitality Europe, LG Electronics
Guest rooms, public space, and the conference room all have different technology needs, ranging from guest entertainment to digital signage. Meanwhile, 4K turns into 8K and the 3D revolution never happened. This panel will discuss future capabilities, investment strategies, and answer the smart display question once and for all.
 
14:00 - 14:30 Making Smart Screens and Smart Speakers Satisfy Smarter Guests
  • Martin Chevalley, Innspire

Guest's expectations for technology in the room are as diverse as the options available today. The panel of industry experts will discuss how they have continued to innovate their solutions with better pictures, content, mobile and most recently voice integration to cater the experience to the whims of hospitality guests all while respecting venue owners need to manage upfront and ongoing costs.

 
14:30 - 15:15  Coffee Break and Networking   
15:15 - 16:00

It's 2019 and GDPR is Here to Stay

  • Bryan Steele, Jireh-Tek
  • Raedene McGary, Consultant & Law Expert, CPDP, McGary & Co.
  • Daniel Johnson, co-Founder, VENZA

May 25th 2018 came and went - what happened to the urgency behind GDPR compliance? ICOs are providing guidance to the hospitality industry, and they have consequences for independent hotels to global brands. Join this session to learn new strategies that you will need to protect your guest and staff data privacy. 

 
16:00 - 17:00  The Challenges of Introducing the Latest Tech Into the Oldest Industry

Hospitality has been around since even before Joseph and expectant mother Mary had to sleep in a menger over 2000 years ago. How do hoteliers ad designers create miracles when faced with old buildings that need major upgrades. We'll hear from hotel owners and designers in the midst of construction and renovation projects and where to put the TV in the bathroom.


17:00 - 17:15 Closing Remarks