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Press Releases: Press Releases

New Staff Alert Technology Workgroup at HTNG

Wednesday, August 8, 2018  
Posted by: Emily Wilson

CHICAGO (August 8, 2018) – HTNG charters a Staff Alert Technology Workgroup to publish a Buyer's Guide in order to make it easier for hotels to select, deploy and implement technology that enables hotel staff to summon assistance or alert colleagues to an urgent situation.

In today's world, risks and threats are growing and it is becoming increasingly difficult to protect employees from privacy invasion, assault, noise, drug and human trafficking, and in the rare, but horrific instances, terrorists or active shooters. All of these threats hold physical risk, customer satisfaction and legal liability implications.

 

The workgroup's Buyer's Guide will include a detailed framework that hotels can use to select potential solution providers, and it will also cover:

  • All potential or desirable features of a solution
  • Minimum technical requirements and functionality to provide for each feature
  • Service levels
  • Available architectures and considerations
  • Systems integration scenarios
  • Policies and standard operating procedures to consider
  • Deployment and training options
  • System maintenance and testing procedures
  • Data security practices and privacy policies of potential technology

In addition to the Buyer's Guide, the workgroup has future plans to detail sample scenarios applying the guide to a variety of hotel types from large brand hotels in major metropolitan areas, to boutique hotels in smaller markets.

 

The kickoff teleconference for HTNG's Staff Alert Technology Workgroup will be held on August 22, 2018 at 11:00 AM CST. To sign up, HTNG members can visit the Staff Alert Technology Workgroup page and log in to join.

 

 For questions or for more information, please contact workgroups@htng.org.

 

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About Hospitality Technology Next Generation (HTNG)

The premier technology solutions association in the hospitality industry, HTNG is a self-funded, nonprofit organization with members from hospitality companies, technology vendors to hospitality, consultants, media and academic experts. HTNG's members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards and also develops new open standards to meet the needs of the global hospitality industry.

Currently more than 400 corporate and individual members from across this spectrum, including world leading hospitality companies and technology vendors, are active HTNG participants. HTNG's Board of Governors, consisting of 24 top IT leaders from hospitality companies around the world, itself has technology responsibility for over 2.5 million guest rooms and world-leading venues. HTNG publishes workgroup proceedings, drafts and specifications for all HTNG members as soon as they are created, encouraging rapid and broad adoption. HTNG releases specifications into the public domain as soon as they are ratified by the workgroups. For more information, visit www.htng.org.

 

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