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Press Releases: Press Releases

NFC Contactless Payments Workgroup Chartered at HTNG

Wednesday, February 7, 2018  
Posted by: Emily Wilson

CHICAGO (February 7, 2018) - HTNG launches the NFC Contactless Payments Workgroup to help hospitality brands better understand the contactless payments-enabled solutions currently available.

NFC Contactless Payments include, but are not limited to, Apple Pay, Google Wallet and Samsung Pay. Among hospitality brands, there is an uneven acceptance of these contactless payment methods, which causes an inconsistent payment experience throughout the industry. This conflict often results in a negative customer experience and the uncertainty for brands to continue to use this type of payment in the future.

Various factors, including the number of parties involved, have led to delays of implementation and execution of contactless payments in the hospitality industry. This has been an arising difficulty for hospitality brands to know what the latest technology is and how to prepare for future advancements.

HTNG's NFC Contactless Payments Workgroup will not only help the hospitality industry better understand these payments, but will also help drive other solutions to accept contactless payments.

The workgroup will create a white paper to cover appropriate steps to take and to explain the value of going contactless to improve and deliver a seamless customer experience. This document will also enumerate use cases for hotels, address unique security concerns and considerations for contactless payments, as well as chargebacks and fraud.

The kickoff teleconference for the NFC Contactless Payments Workgroup will be help on Thursday, February 15, 2018 at 11:00 AM CST. To sign up, HTNG members can visit the NFC Contactless Payments Workgroup page and log-in to join the workgroup.

For more questions or for more information, please contact workgroups@htng.org.

 

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About Hospitality Technology Next Generation

The premier technology solutions association in the hospitality industry, HTNG is a self-funded, nonprofit organization with members from hospitality companies, technology vendors to hospitality, consultants, media and academic experts. HTNG's members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards and also develops new open standards to meet the needs of the global hospitality industry.

Currently more than 400 corporate and individual members from across the spectrum, including world leading hospitality companies and technology vendors, are active HTNG participants. HTNG's Board of Governors, consisting of 24 top IT leaders from hospitality companies around the world, itself has technology responsible for over 2.5 million guest rooms and world-leading venues. HTNG publishes workgroup proceedings, drafts and specifications for all HTNG members as soon as they are created, encouraging rapid and broad adoption. HTNG releases specifications for all HTNG members as soon as they are created, encouraging rapid and broad adoption. HTNG releases specifications into the public domain as soon as they are ratified by the workgroups. For more information, visit http://www.htng.org/.