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Refund policies for HTNG events are stated on the event website. Typically, event registrations will be refundable through a certain date, less a nominal cancellation fee. After this date, HTNG allows substitutions from the same company.
In the event of serious illness or death in the immediate family, HTNG will, upon request, provide a credit to be applied to a future HTNG Event. Credits are nontransferable and are valid for two years. If the credit exceeds the cost of the new registration, any excess value will be forfeited. To use the credit, HTNG membership requirements must be met.
HTNG recommends purchasing private trip insurance in case you are unable to attend the conference.
For questions about these policies please feel free to contact us.