2016 Asia-Pacific Conference Agenda

 Times below are subject to change.
 Unless otherwise noted, meals/breaks will be in Ballroom 1 and all sessions will be in Ballroom 2.
 Tuesday, 26 July
15:00 - 19:30 Registration Open
Ballroom Foyer
18:00 - 19:30 Welcome Reception - Exhibits Open
 Wednesday, 27 July
08:00 - 18:00  Registration Open
Ballroom Foyer
08:00 - 09:00  Welcome Coffee - Exhibits Open
09:00 - 09:20 Welcome Remarks
Mike Blake 
09:20 - 10:20  Rethinking Guest-Facing Technology

Guest-facing technology is far from a new discussion. Some initiatives have been successful; others have failed. And guest expectations change faster than we can adapt. This panel will take a fresh look at the state of guest-facing technology and where as an industry we are headed in the coming years.

10:20 - 10:35 Title Sponsor Presentation - NEC Corporation
10:35 - 11:20 Coffee Break - Exhibits Open
11:20 - 12:00  UX = ART + SCIENCE + TECHNOLOGY
Sumit Sheth 
- Infogain

Good usability and user experience (UX) design can make the digital experience fast and intuitive, rewarding the user with thoughtful, personal and relevant interactions. Sumit Sheth, Head – Creative Imagineering at Infogain will present a clever amalgamation of art, science and technology for use in the travel and hospitality sector. He will present the new age trends to make your website / web portal / internal web application deliver the right blend of creative, compelling and personalized user experiences. His core objective is to achieve the business goals through design. 

12:00 - 12:30 China Going Global
Jing Zhu
- China Hospitality Technology Alliance

China is going global from a tourism, investment, and technology perspective, and the global hotel operators already have a major presence. CHTA's mission is to make this two-way global expansion a better journey for the hospitality technology sector.

12:30 - 13:45  Lunch - Exhibits Open
13:45 - 14:30  The Cloud Imperative  - Oracle's Perspective
Andrew Davies
- Oracle

Enterprises around the globe and across industries are actively transforming their businesses with cloud solutions. Cloud computing can help hospitality enterprises lower IT complexity and costs, increase agility, accelerate delivery of new services, and enhance the customer experience. Get Oracle’s perspective on the cloud, the types of the cloud services that are available for enterprises, security, expandability, scalability, and key considerations as hotels consider moving operational platforms to the cloud. Get insights from Oracle’s research on the technology experience guests seek today and see how cloud technologies can help you deliver these technology rich experiences.

14:30 - 15:00 A Case Study in Cloud Migration 

Cloud Migration as a concept makes perfect sense – less complexity, better security, scalability, and agility. But what happens in real life? Frank Trampert, CEO of Tune Hotels, in a conversation with HTNG’s David Sjolander will share his company’s recent journey down this path – the good, the bad and the ugly.

15:00 - 15:10 Sponsor Presentation - Infrasys International Ltd.
15:10 - 16:00 Coffee Break - Exhibits Open
16:00 - 17:00 The Moderators Become the Panelists 

We hear from this sessions's panelists regularly at HTNG and other industry conferences, but they are usually the moderators pulling the knowledge and wisdom from the panelists. Today we flip things around so that we can learn more about their varied expertise and life in the trenches as consultants. Marriott's VP IT for Asia-Pacific, Martin Bookallil, reverses the spotlight in what should be a very entertaining hour.

17:00 - 18:00 Cocktail Reception - Exhibits Open 
18:00 - 20:00 Dinner
River Terrace
 Thursday, 28 July
08:00 - 14:00  Registration Open
Ballroom Foyer
08:00 - 09:00  Welcome Coffee - Exhibits Open
09:00 - 09:40 Security @ Work: The Art of Seeing, The Science of Knowing
Magdalene Tan
- NEC Corporation

As hoteliers, our primary responsibility is the protection of our guests. With advances in security technology, CIOs are now becoming deeply imbedded in the challenge. This presentation shares how standard operating procedures (SOP) coupled with reliable technologies, such as biometrics or behavioral analytics, can provide threat awareness to the frontline staff.

09:40 - 09:45 Sponsor Presentation - Oracle
09:45 - 10:45 Delighting Your Guests Through Auto-Authentication 

When you landed in Bangkok, your phone connected to the cellular network on its own; no login was required. Why doesn’t this happen with Wi-Fi in the guestroom? HTNG members are starting to explore how this can change, and this panel of experts will discuss the challenges and opportunities in creating a more frictionless guest Wi-Fi experience.

10:45 - 11:30  Coffee Break - Exhibits Open
11:30 - 12:20  IT Leadership Panel

Top-level hotel IT executives will share how they see technology evolving in hotels in coming years. The panel will also discuss their biggest challenges, issues and concerns.  

12:20 - 12:30 Closing Remarks
Mike Blake
12:30 - 14:00  LunchExhibits Open