2016 Asia-Pacific Conference Speaker Bios

Conference Speaker Biograhies

Michael Blake is HTNG's Executive Vice President & CEO. He was previously the CIO of Commune Hotels & Resorts, encompassing Joie de Vivre, Thompson, Tommie and Alila Hotels. Michael provided strategic leadership and sound perspective to contribute to the management and evolution of Commune's global IT functions. He previously served as the CIO for Hyatt and set the global technology direction for their global footprint. Michael has over 20 years of experience in finance and technology in various roles. Prior to his CIO roles with Commune and Hyatt, Michael was Senior Vice President of IT for First Data, CFO of IT Finance at Kaiser Permanente and Director of IT Finance for Sears. In each of his roles, he was the highest ranking IT Finance resource and key internal consultant and advisor to international senior leadership teams. Prior to that, Michael held various financial roles within United Airlines including the controller of the IT organization. Michael holds a Bachelor of Science in Accounting from the University of Utah, received his MBA in Finance and Economics from the University of Chicago Booth School of Business and also his MS in Information Technology from Northwestern University. He also maintains several credentials and licenses: CPA, CMA, CISA, CITP and PMP. Michael served as a member of HTNG Board since 2009 and was Treasurer of the board for many of those years.



Martin oversees Marriott International’s information technology operations for Asia Pacific, including eleven hotel brands comprised of 130+ managed hotels, 15 franchise hotels, 250+ pipeline hotels and 30+ company-owned offices. The company’s annual sales in the continent exceed US 3 billion dollars and IT capital growth/operating spend is over USD 50 million. Martin has played an integral role in Asia Pacific’s rapid growth through the opening of more than 190 hotels in 16 countries whilst navigating through the Sumatran Tsunami, Avian Flu, Global Economic downturn, Japanese Tri-disaster, cost reduction drives, growth spurts and corporate office reorganizations; each of which posed various business and IT challenges. He oversaw the Hawaii USA market from 1998 to 2011, when the continent was reconfigured. In 2004, he took on responsibility for The Ritz-Carlton Hotel Company L.L.C. He has engaged vendors in business partnerships that have evolved to provide global services to the company. Martin holds accountability for all IT project management of new build hotels and on/above property systems replacements and installations. His recent work includes Regional Mobility Council chairperson, cloud feasibility study for India/China, outsourcing of IT construction/technology/application deployments and Payment Card Industry/IT controls evolution. Martin has always been focused on practical guest facing technology and has delivered upward momentum of guest Internet satisfaction scores. Martin has a Swiss Diploma in Hotel Management, has intermediate spoken Mandarin skills and is a member of several Hospitality/IT Community Groups. Martin is based in Hong Kong, where he has resided for the past 24 years.



Andrew is Senior Director Cloud Pre-sales at Oracle Corporation. Prior to joining Oracle, Andrew worked for Micros-Fidelio and was responsible for leading the Asia Pacific Region’s deployment of Datacentre facilities for Hospitality & Retail software. A Strong technologist with over 20 years of experience in software development, I.T Operations and Management, Andrew has also held leadership positions in Telecommunications and IT DevOps. Andrew holds a bachelors of Engineering with honours degree from Sheffield UK in addition to a variety of post graduate IT Security and Development qualifications.



Matthew FitzGerald is an IT Professional who has focused on Wi-Fi for the past 12 years, most of that time with a focus on the Hospitality Industry. He continues to work with partners, brands and organizations supporting this vertical. Matthew has contributed to published documents on PCI, Passpoint and Wi-Fi. While at Ruckus, Matthew continues to work with organizations to understand the changing Wi-Fi landscape and to create best practices to address current and changing requirements.





Currently Chief Technology Officer at Red Planet Hotels, Jai oversees the entire technology stack both internal and guest-facing. Jai was responsible for architecting and implementing the end-to-end guest experience as part of Red Planet’s rebranding in 2015 and continues to drive innovation in that area. Jai began his career at an entrepreneurial incubator in 2006 where he pioneered business concepts combining online and offline media into social entertainment experiences. In 2007 he was responsible for steering Siam2you, Thailand’s largest mobile content business at the time, back into profitability. Following that he founded Monster Media, one of Thailand's first digital interactive media firms. Jai most recently founded and ran Zodio, a Bangkok-based regional tech startup focused on Asia.





Until recently the General Manager of the Peninsula Group's research Lab in Hong Kong, Fraser in retirement remains a consultant to Peninsula and other companies around Asia and in the Middle East as well continues to develop specialised electronics for different companies. A keen advocate of HTNG and the participation of hotelliers within this organisation for a common good. Fraser was inducted into the HFTP Hall of Fame in 2008 and is the recipient in December 1993 of the Personnalite de Lannee Distinction International Hotellerie. He holds a number of degrees in Engineering and Sciences and has had a diverse career spanning broadcasting, civil aviation, banking and manufacturing.




In 1989, Ted Horner launched a consulting practice specializing in technology consulting to the hospitality industry. He is now widely respected as Australia's leading consultant in this area. In 1996 he launched Australia’s first dedicated hospitality technology exhibition and conference. Today this event is still going, and it is now called Hotel Operations Technology (HOT). In 2002 he was a founding member of HTNG and today he is an Executive Advisor to HTNG. In 2004 he was the first non-US person to be elected to the HITEC Technology Hall of Fame for his contribution to the advancement of technology in the hospitality industry. Since the early 90s he has travelled extensively throughout the world to speak at many hospitality technology conferences and has written many articles on technology that have been published all over the world.



Dayna has over 30 years of experience in sales, channel development, marketing and senior level management, specializing in technology for the hospitality market. Dayna is a co-founder and partner in 5thGenWireless, a consultancy specializing in hospitality technology and strategic investment planning for everything wireless and in-room entertainment. Dayna has held leadership roles in numerous companies specializing in hospitality technology, including VP, Hospitality Business Development for Enseo, a digital media solutions firm; Sr. Director Vertical Business Development at Corning MobileAccess, a leading distributed antenna system provider; VP, Sales and Marketing for IP3, a broadband gateway supplier. Early in her career, Dayna successfully managed sales, technical and operations teams at GE/RCA and Williams Communications, later joining Nortel Networks' emerging optical and access group. Dayna later went on to lead successful broadband divisions as VP of Hospitality at both Everest Broadband and Mitel Networks. Prior to this, Dayna co-founded Brautovich/Kully, a product marketing firm offering expertise in the strategic marketing of telecommunications products. Dayna is actively engaged in HTNG, currently serves as Co-Chair as the Infrastructure Resource Team and has helped spawn multiple workgroups on topics ranging from Multi-MNO cellular solutions to Fiber-to-the-Room. Dayna holds a Bachelor's degree with honors in Economics from the University of California at Berkeley.



Andy Langston works across North America bringing Aptilo’s extensive experience in Wi-Fi Services Management to enterprise customers. From his degree in Engineering, Langston has always had a passion for understanding technologies and helping companies find solutions. Langston has been in the wireless networking industry for more than 10 years, working for multinational corporations in account management and business development. Langston’s experience includes Fortune 100 companies, channel development, marketing, and new business launches. He holds a degree in Mechanical Engineering from Auburn University and an MBA from the University of North Carolina at Chapel Hill.



Tee Chong (TC) is a member of the community of Certified Wireless Network Professionals (CWNP), co-editor of the Singapore Infocomm Development Authority (IDA) workgroup on WiFi Best Practices and also a consultant to China Hospitality Technology Alliance (CHTA) WiFi Standards workgroup. He has been involved in challenging wireless deployments in various verticals, notably hospitality, service providers, education and transportation and have vast experience in design, deployment and troubleshooting of wireless LANs for the past 10 years. He regularly conduct seminars, workshops, technology and product training and is usually called upon to manage and fix difficult situation at customer sites. He was the co-founder of Singapore public-listed company, Mediaring, a VOIP service provider, and has a total of twenty years of experience in a variety of technologies including voice and video conferencing technologies, software development, database-driven web application development, network management and wireless LANs.



A true technologist, Edward Malinowski is Chief Information Officer of Shangri-La International Hotel Management Ltd. Prior to joining Shangri-La. His previous work experience encompassed enterprise IT roles within IBM and Hyatt Hotels, and information security positions including the National Security Manager of Network Associates and Chief Security Officer for the American Bar Association. As comfortable discussing infrastructure and development methodologies as he is seeking operational efficiencies and setting strategic direction, Edward's hands-on style is as unconventional as his background. He holds a degree in chemistry from Bradley University and started his occupational life in a laboratory rather than in a server room or behind a hotel front desk. This uncommon source serves as the fount for his passion – he views technology as the great equalizer, a field where anyone armed with determination and a good idea can change the world, and believes that the most successful organizations in the coming decades will be the ones that realize technology no longer merely enables their business, it actively drives it.



Armand Rabinowitz is the Innovation Architect for Hyatt’s Technology Innovation group. Armand develops and evaluates new solution that will guide the future colleague and guest experiences. Armand obtained his degree in Management of Technology from Vanderbilt School of Engineering. Prior to joining Hyatt to deploy and support the new solutions required for the launch of Hyatt’s lifestyle brand, Andaz, Armand operated a technology consulting company where he advised businesses on technology innovations to improve processes in Healthcare, Professional Services, and Entertainment industry verticals. Armand grew up in San Antonio, but after 15 years in Los Angeles he relocated his wife and two young children to Chicago to be a part of Hyatt’s growth.



Terence Ronson launched his diversified hospitality career as a Chef, from where he held various general management positions with prominent hotels in the UK and Asia. In the mid 80's he developed his penchant for technology, and in 2000 started Pertlink (Hong Kong), from where he also became the Technology Editor for HOTELS Asia Pacific and authored numerous industry related articles. CNN's eBizasia program featured him in 2001 for his innovative work at Rosedale Hong Kong, and helped Langham Place Hong Kong win many accolades for its technology deployment. Terence often Chairs and speaks at industry events and currently sits on the Advisory Boards for HTNG, HOFEX and HITEC, as well as holding a Visiting Lecturer position at HKPOLY U. Terence runs an active Hotel Technology Blog and is also the inventor of iFlyPad (tm). Terence is currently involved in several exciting Asia based projects to include South Beach Hotel and Club (Singapore) and The Hotel Windsor (Melbourne).



Philipp is an experienced technology professional dedicated to the hospitality industry. His background is centered around system design and architecture, cyber security, and the usability of solutions. The former Chief Technology Officer of INNCOM by Honeywell is an acknowledged hospitality technology visionary and innovator. During his 25-year tenure, he pioneered room automation solutions that excelled in an unsurpassed integration density and energy conservation effectiveness. Philipp is an active HTNG member since the founding days and participated as both, member and chair, in a number of different workgroups. He holds a four-year degree in physics and electronics, a B.S in computer science from the University of Applied Sciences and Arts Northwestern Switzerland FHNW and an M.S in telecommunications from the New Jersey Institute of Technology. He is the holder of numerous patents in the field of hospitality centric technology.



Sumit is a versatile professional with more than 15 years of experience in User Experience Design. He has established and led the Creative Imagineering / Usability Engineering Practice at Blue Star Infotech Ltd (now the business acquired by Infogain). His deep understanding and extensive knowledge in designing user experience solutions for Digital and Interactive products, helps companies to achieve their business goals. His greatest strength lies in understanding the business and blending creativity, technology and domain knowledge to bring in the ‘WOW’ factor in a product, solution or application. Sumit has vast experience in delivering creative solutions for the Travel & Hospitality industry and developing frameworks and solutions which gives an edge to customers in today’s digital era. He has developed multiple iPhone Application Design, Tablet and Mobile Applications, Booking Engine, e-Commerce Portal. An amalgamation of ART, Science & Technology, Sumit believes can provide the right User Experience. Sumit’s robust understanding of technology background coupled with his artistic sensibility helps him to deliver immaculate solutions to clients. Starting his career as a practice manager, Sumit has worked at multiple levels and in various roles from UX design consultant to usability analyst, information architect and interaction designer. He is currently the Director and Practice Head at Infogain.



As Chief Operating Officer, David is responsible for driving the operational execution of HTNG’s mission. David is a lifelong hotelier with deep background in hotel technology, distribution and operations. He has held senior executive positions with several industry suppliers, such as Pegasus, TravelClick and Fidelio, as well as leading hotel chains Carlson Hospitality and Hyatt. David holds a bachelors degree in Hotel and Restaurant Management from the University of Denver and an MBA from Golden Gate University in San Francisco. He also serves on the Executive Advisory Board of the Fritz Knoebel School Of Hospitality Management at the University of Denver.




Ms Magdalene Tan is a Senior Director with NEC Corporation, focusing on Public Safety Business. She is instrumental in the commercialization of national turnkey solutions which were adopted by global governments and industry regulators. Having served 20 years in Public Safety & Transportation Markets in Asia Pacific region, Magdalene witnessed strong adoption of safety and security assurance in public facing operations such as the hospitality congregations, public transportation and major national events while customer-centric services are rendered. The increasing optimization of advanced technology in a well networked environment allows timely and meaningful data harvest to help operations to be more forthcoming and field awareness at its highest. Magdalene’s responsibility includes introducing meaningful policies in urban development master plans which dovetails into Intelligent & Integrated Infrastructure Solutions to critical infrastructure.



Frank started his hospitality career in Europe and has since lived and worked across four continents assisting some of the largest global hospitality companies with their international expansion. A true hotelier by heart, Frank enjoys the complexities of international businesses which made him not only run his own advisory firm but also join a startup focused on cloud based social media solutions for the global hospitality sector. His international career brought him to companies like Wyndham Hotels & Resorts, Carlson Rezidor Hotel Group, Brand Karma, Dorint Hotels & Resorts, Mövenpick Hotels & Resorts as well as The Oetker- Collection. Frank received his bachelor’s degree in hospitality management from the College of Hotel Management in Heidelberg, Germany and speaks English, German and a little bit of French. Frank is married to Simone and has two children, Sanah and Finn. He is based at the Tune Hotels Group global headquarter in Kuala Lumpur, Malaysia.



Jing Zhu is Chair Person of the China Hospitality Technology Alliance (CHTA) and President and Chief Executive Officer of 3D Networks Great China. She has more than 18 years of extensive experience in IT/telecom industry. Her previous assignments include senior executive positions in Equant (Orange) and MCI World (Verizon). With a strong focus on leading edge hospitality technologies, Ms. Zhu has led 3D Networks for the past several years, creating a significant business transformation with market achievement. Jing was named “China’s New Leading Hotelier” in 2008, “China’s VAR500 Top 5 New Leaders” in 2012 and “China’s Top 30 Leading Solution Leaders” due to her significant achievement and contribution to the industry. Since 2011, Jing has initiated and led CHTA, which is a non-profit organization with the primary focus in leading-edge Chinese technologies aiming to set global standards in servicing both Chinese and international hotel chains. CHTA is strongly supported by numerous volunteers from both membership companies and non-membership individuals. Ms. Zhu obtained a Master’s degree in Telecom Engineering from Beijing University of Posts & Telecommunications and an Executive MBA from the University of Toronto/Beijing University.