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Home Workgroups Retired Workgroups

Retired Workgroups

Once the solution and any supporting specifications are stable, maintenance workgroups are formally retired.  They no longer meet, and oversight of any specifications is transferred to the Forum. The workgroup can still be re-chartered if future needs arise. Minor maintenance issues may be handled by ad hoc committees appointed by the Forum chairs, or the workgroup can be reactivated as a maintenance workgroup for larger issues.

To learn more about Workgroups in general, please visit the Workgroup & Forum Overview page.

Workgroup*
Description

Digital Signage

Standardized the interface between catering and event management systems and digital signage systems.

Distribution Content Management

Standardized the exchange of descriptive and illustrative content among hotels, content management systems, and distribution systems.

Food & Beverage Ordering

Standardized the exchange of menu and order information between a Point-of-Sale System and a system managing a user interface (e.g. on a TV, tablet, or website) through which a guest can order food & beverage.

Future Looking

Produced a white paper in 2005 regarding the future of guest room technology.

Guest Self-Service

Standardized interfaces between hotel-based systems, such as PMS and POS, and guest-facing devices and systems (such as kiosks, TVs, and the web), to enable guests to book activities within the hotel, such as spa, dining, or golf.

Identity Compliance Service

Attempted to addressed management of user rights across multiple systems.  This workgroup did not produce meaningful deliverables and was subsequently disbanded.

Kiosk Integration

Standardized interfaces for self check-in and check-out functionality between kiosks (and other self-service devices) and property management systems.

Open Data Exchange

Developed a standardized approach for the exchange of unstructured data between systems and generic data "push" and "pull" models.

Payment Systems & Data Security

Standardized secure processing for credit-card transactions between hotel systems and payment processing gateways, using a secure data proxy (tokenization) approach.

Protocol & Message Transport Provides the “plumbing” layer of connectivity for all HTNG messages, known as the HTNG Web Services Framework (WSF), which enables two systems to reliably exchange any XML messages (HTNG or proprietary), vastly simplifying the implementation of interfaces.  Includes a publish-and-subscribe eventing model.

Single Guest Itinerary

Standardized the synchronization of customer profiles, itineraries, and folio posting across PMS and activity systems, to provide a cooperative experience for hotel guests, as well as for staff working with disparate systems such as Property Management, Spa, Golf, Concierge, Dining, Ski, and other activity systems.

*Some efforts listed here were never formally chartered as workgroups, but operated as teams within larger workgroups that were subsequently split up.
 
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