Workgroups Maintenance Workgroups
Maintenance Workgroups
Maintenance Workgroups are previously chartered workgroups that have completed their deliverables and are not currently working on enhancements. Many workgroups enter a maintenance phase after a major deliverable, to give vendors and hotels time to implement and test the solution before embarking on enhancements. Maintenance workgroups meet as needed, often on an infrequent or irregular basis, to address any problems, minor omissions, or clarifications in the solution or its related specifications.
To learn more about Workgroups in general, please visit the Workgroup & Forum Overview page.
Workgroup |
Description |
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Standardized the handoff of financial data from PMSs and POSs to back-office systems. Most recently, created a travel agent commissions specification. |
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| Cellular Coverage | Addressed cellular phone coverage issues for hotels, by creating a requirements document for an existing architecture (Remote Radio Head) and adapting it for indoor use by multiple Mobile Network Operators for in building LTE coverage. |
| Simplifying low-level communications among guest-room devices (electrical controls, consumer electronics, HVAC, minibars, safes, door locks, etc.) by standardizing key aspects of inter-device messaging. |
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| Entertainment Device Control |
Created an interoperable solution for remote-controls with hospitality functionality, built on HDMI'S CEC standard. |
| Folio Detail Exchange | Standardized the extraction of folio line-item detail from PMSs, for use by VAT recovery, loyalty, expense reporting, and analytical programs. |
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Standardizing interaction between PMSs and guest-room devices, including provisioning and customization instructions, acknowledgement of correct provisioning, and de-provisioning. |
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Identifying and solving the technical challenges for hotels to deploy entertainment systems in a hosted model, with little or no on-premises equipment. |
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| Hosted Payment Capture Systems | Designed solutions and standards for hosted capturing and processing of credit-card information, with secure application of the payment information back to hotelier systems. |
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Developed a specification for an IP PBX and hospitality SIP handset. |