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In-Room Technology Workgroup

  HTNG Workgroup Information

 

Overview

This workgroup is focusing on the next generation of guestroom technology.  Its objective is to design and implement an architecture and solutions that will support the transition to guestrooms where all major systems are supported by IP-based networks - including telephony, entertainment, guest Internet access, door locking, minibar, energy management, and administrative systems used by hotel staff in the guestroom.  See the charter and the press release from the first meeting for more information.

Six white papers have been published by this workgroup, all of which are now available free of charge to the general public.  Topics cover the guest of the future, wired and wireless infrastructure, selection of next-generation television systems, and a next-generation set-top-box.

This workgroup will address all systems, both administrative and guest-facing, that operate within the context of the guest room.  Specific objectives include: 

1. Exploiting key technology trends:

  • The connected traveler. Recent significant size reductions of key technologies had rendered technology portable and thus guest self-provisioned in the guest room

  • The growing acceptance and use of broadband Internet access

  • Ubiquitous wired and wireless TCP/IP networks

  • IP Telephony and Voice over IP (VoIP)

  • The transition from analog to digital content

  • The transition from analog to digital broadcast

  • The transition from CRT to flat-panel TV

  • Standardized XML/SOAP interface technologies

2. Personalizing the guest experience:

By interconnecting in-room systems and databases that have knowledge of the guest, improve the in-room experience through personalization, making in-room technology delivered services easier to use and more relevant.

3. Interconnecting both IP and non-IP networks:

  • Reduce the cost and complexity of implementation and management

  • Share information between systems to enrich the customer experience

4. Simplifying:

  • Management and administration

  • The end user experience and make systems easier to use

Current Status

This workgroup is currently active.

Click here to view the latest informational flysheet of the workgroup that was distributed at HITEC 2008 (PDF).

Applications for Participation

Because of its size, this workgroup now admits new members on a provisional basis only. Provisional members are expected to become active participants on one or more of the workgroup's teams, and will be considered for full voting membership based on the recommendation of one of the teams after at least six months of active participation.  The six months are calculated from the date on which the company joins the team, which may precede the application for membership in the workgroup.

Interested parties should read the information on applying for HTNG workgroups and teams here. The workgroup as a whole meets only 2-3 times per year so it is recommended that new participants do not wait for the next meeting to become involved in a team. 

Participants

  • Acela Technologies, Inc.

  • Activision TV, Inc.

  • AMX

  • Asvan Technology LLC

  • Cisco Systems

  • Control4

  • Cox Business Services

  • Datanamics Inc.

  • Delaware North Companies

  • Delta Telecom

  • Enseo

  • eTV Interactive Ltd.

  • Extenway Solutions Inc.

  • Fanstel Corp.

  • FCS Computer Systems

  • Filmbank Distributors Ltd.

  • Four Seasons Hotels & Resorts

  • Guest-Tek

  • Hilton Hotels Corporation

  • iBAHN

  • INNCOM International

  • IP3

  • JJW Hotels & Resorts

  • Jumeirah Group

  • KoolConnect Technologies

  • The Kor Group

  • LodgeNet Interactive Corporation

  • Lorica Solutions

  • Lutron Electronics Co. Inc.

  • MagiNet Interactive (S) Pte. Ltd.

  • Mandarin Oriental Hotel Group

  • Marcus Hotels & Resorts

  • Marriott International

  • Media Communications S.A.

  • MGM Mirage

  • Microsoft Corporation

  • Mitel

  • MobileAccess Networks

  • NxTV

  • Otrum ASA

  • Peninsula Hotel Group

  • Percipia Networks

  • Philips Electronics

  • Polycom, Inc.

  • PSAV Presentation Services

  • Quadriga

  • Royal Caribbean Cruises Ltd.

  • Samsung Electronics Co.

  • Siemens Hospitality Solutions

  • SolutionInc Ltd.

  • Sony Electronics Inc.

  • Sprint

  • Square D/Schneider Electric

  • Starwood Hotels & Resorts Worldwide, Inc.

  • Swisscom

  • Systems Design & Development, Inc.

  • Tangerine Global LLC

  • TeleAdapt Inc.

  • Teledex

  • VDA Multimedia

  • VideoPropulsion

  • Wayport

  • Wyndham Worldwide Corp.

  • Zhone Technologies

Organization

The workgroup has formed several teams: 

  • Infrastructure, which produced the converged network white paper in 2005 and is currently working on wireless infrastructure.

  • Applications and Device Integration, which is completing specifications for an all-in-one media set-top box, and a docking pod for guest mobile devices

  • Media Content, which is addressing acquisition of content and digital rights management issues

  • IP Telephony, which is considering alternative IP telephony designs

  • In-Room Guest Controls, which is working on standards for controlling in-room devices such as environmental controls, safes, minibars, door locks, and others

  • The European Advisory Team is a newly formed team, subject to approval of a charter by the full workgroup, whose intent is to work with existing teams to ensure European hotelier needs can be met and to provide an opportunity for solutions to be built collaboratively by vendors active in the European market.

The future-looking team has published a white paper but is not active at this time.

Applications & Device Integration Team
  • Activision TV, Inc.
  • Cisco Systems
  • Cox Business Services
  • Datanamics Inc.
  • Enseo
  • eTV Interactive Ltd.
  • Extenway Solutions Inc.
  • Fairmont Raffles Hotels International
  • Fanstel Corp.
  • Guest-Tek
  • iBAHN
  • INNCOM International
  • Jumeirah Group
  • KoolConnect Technologies
  • The Kor Group
  • LodgeNet Interactive Corporation
  • Lorica Solutions
  • Lutron Electronics Co. Inc.
  • MagiNet Interactive (S) Pte. Ltd.
  • Mandarin Oriental Hotel Group
  • Marriott International
  • Media Communications S.A.
  • MGM Mirage
  • Microsoft Corporation
  • Otrum ASA
  • Peninsula Hotel Group
  • Percipia Networks
  • Philips Electronics
  • PSAV Presentation Services
  • Quadriga
  • Roomlinx
  • Samsung Electronics Co.
  • SolutionInc Ltd.
  • Sony Electronics Inc.
  • Swisscom
  • Symon Message-Link
  • TeleAdapt Inc.
  • Video Propulsion
  • Wayport
  • Wyndham Worldwide Corp.

European Advisory Team

  • eTV Interactive Ltd.
  • Filmbank Distributors Ltd.
  • IP3
  • JJW Hotels & Resorts
  • LodgeNet Interactive Corporation
  • MagiNet Interactive (S) Pte. Ltd.
  • Mandarin Oriental Hotel Group
  • Marriott International
  • Media Communications S.A.
  • Otrum ASA
  • Royal Caribbean Cruises Ltd.
  • Sprint
  • Starwood Hotels & Resorts Worldwide, Inc.
  • Systems Design & Development, Inc.
  • Tangerine Global LLC
  • TeleAdapt Inc.
  • VDA Multimedia
  • Wayport

Infrastructure Team

  • Acela Technologies, Inc.
  • Alcatel-Lucent
  • Asvan Technology, LLC
  • Cisco Systems
  • Datanamics Inc.
  • Delta Telecom
  • Emaar
  • Four Seasons Hotels & Resorts
  • Guest-Tek
  • Hilton Hotels Corporation
  • iBAHN
  • IP3
  • KoolConnect Technologies
  • LodgeNet Interactive Corporation
  • Lorica Solutions
  • Lutron Electronics Co. Inc.
  • MagiNet Interactive (S) Pte. Ltd.
  • Mandarin Oriental Hotel Group
  • Marriott International
  • MobileAccess Networks
  • Peninsula Hotel Group
  • PSAV Presentation Services
  • Repeated Signal
  • Royal Caribbean Cruises Ltd.
  • Ruckus Wireless Inc.
  • SolutionInc Ltd.
  • Sprint
  • Starwood Hotels & Resorts Worldwide, Inc.
  • Swisscom
  • Wayport
  • Wyndham Worldwide Corp.
  • Zhone Technologies
 In-Room Guest Controls Team
  • AMX
  • Asvan Technology LLC
  • Axxess Industries, Inc.
  • Control4
  • Cox Business Services
  • Crestron Electronics, Inc.
  • Fairmont Raffles Hotels International
  • Fanstel Corp.
  • Hilton Hotels Corporation
  • INNCOM International
  • JJW Hotels & Resorts
  • Jumeirah Group
  • LodgeNet Interactive Corporation
  • Lorica Solutions
  • Lutron Electronics Co. Inc.
  • Mandarin Oriental Hotel Group
  • Marriott International
  • MGM Mirage
  • Onity
  • Philips Electronics
  • PSAV Presentation Services
  • Ruckus Wireless Inc.
  • Saflok
  • Samsung Electronics Co.
  • Siemens Hospitality Solutions
  • Square D/Schneider Electric
  • Swisscom
  • VDA Multimedia

IP Telephony Team

  • Cisco Systems
  • Datanamics Inc.
  • Fanstel Corp.
  • Fairmont Raffles Hotels International
  • FCS Computer Systems
  • Four Seasons Hotels & Resorts
  • Golden Tulip Hospitality Group
  • Hilton Hotels Corporation
  • KoolConnect Technologies
  • LodgeNet Interactive Corporation
  • Lorica Solutions
  • Mandarin Oriental Hotel Group
  • Marcus Hotels & Resorts
  • Marriott International
  • MGM Mirage
  • Mitel
  • MobileAccess Networks
  • NEC Corporation
  • Peninsula Hotel Group
  • Percipia Networks
  • Polycom, Inc.
  • Ruckus Wireless Inc.
  • Samsung Electronics Co.
  • Starwood Hotels & Resorts Worldwide, Inc.
  • Swisscom
  • Systems Design & Development, Inc.
  • Teledex

Media Content Team

  • Asvan Technology LLC
  • Cox Business Services
  • Delaware North Companies
  • Deuromedia Technologies Ltd.
  • eTV Interactive Ltd.
  • Extenway Solutions Inc.
  • Fairmont Raffles Hotels International
  • Filmbank Distributors Ltd.
  • Guest-Tek
  • KoolConnect Technologies
  • LodgeNet Interactive Corporation
  • MagiNet Interactive (S) Pte. Ltd.
  • Mandarin Oriental Hotel Group
  • Marcus Hotels & Resorts
  • Marriott International
  • Microsoft Corporation
  • MGM Mirage
  • NxTV
  • Otrum ASA
  • Quadriga
  • Roomlinx
  • Samsung Electronics Co.
  • Tangerine Global LLC
  • VDA Multimedia
  • Video Propulsion
 

 

 

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  Charter

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White Papers

Download any of the workgroup's white papers here.

 
Collaboration Site

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Join this Workgroup

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