Connecting Hospitality                                      

 

 

In-Room Technology Workgroup

  HTNG Workgroup Information

WARNING

Warning! Information on this page may be temporarily out-of-date as we are updating the organizational structure of all HTNG Workgroups. Structural changes began in late 2009 and will continue into the first half of 2010. For more information about the reorganization, please refer to the HTNG Forum/Workgroup Restructuring Information page of our wiki. Thank you for your patience during this transition.


Overview 

Watch the Workgroup Overview Video:

This workgroup is focusing on the next generation of guestroom technology.  Its objective is to design and implement an architecture and solutions that will support the transition to guestrooms where all major systems are supported by IP-based networks - including telephony, entertainment, guest Internet access, door locking, minibar, energy management, and administrative systems used by hotel staff in the guestroom.  See the charter and the press release from the first meeting for more information.

Six white papers have been published by this workgroup, all of which are now available free of charge to the general public.  Topics cover the guest of the future, wired and wireless infrastructure, selection of next-generation television systems, and a next-generation set-top-box.

This workgroup will address all systems, both administrative and guest-facing, that operate within the context of the guest room.  Specific objectives include: 

1. Exploiting key technology trends:

  • The connected traveler. Recent significant size reductions of key technologies had rendered technology portable and thus guest self-provisioned in the guest room
  • The growing acceptance and use of broadband Internet access
  • Ubiquitous wired and wireless TCP/IP networks
  • IP Telephony and Voice over IP (VoIP)
  • The transition from analog to digital content
  • The transition from analog to digital broadcast
  • The transition from CRT to flat-panel TV
  • Standardized XML/SOAP interface technologies

2. Personalizing the guest experience:

By interconnecting in-room systems and databases that have knowledge of the guest, improve the in-room experience through personalization, making in-room technology delivered services easier to use and more relevant.

3. Interconnecting both IP and non-IP networks:

  • Reduce the cost and complexity of implementation and management
  • Share information between systems to enrich the customer experience

4. Simplifying:

  • Management and administration
  • The end user experience and make systems easier to use

Current Status

This workgroup is currently active.

Click here to view the latest informational flysheet of the workgroup that was distributed at the 2009 North American Members' Meeting & Conference (PDF). 

Applications for Participation

This workgroup is actively accepting new members.  Interested parties should read the information on applying for HTNG workgroups and teams here. The workgroup as a whole meets only 3-4 times per year so it is recommended that new participants do not wait for the next meeting to become involved in a team. 

Participants

  • Alcatel-Lucent
  • AMX
  • Avaya
  • Bittel Electronics Co. Ltd.
  • Choice Hotels Scandinavia AS
  • Clasix
  • Cleverdis
  • Compass Ventures
  • Control4
  • Cox Business Services
  • Datanamics Inc.
  • Deuromedia Technologies, Inc.
  • DoCoMo interTouch Pte. Ltd.
  • EdgeCore Networks
  • Engineering Plus
  • Enseo
  • eTelemetry, Inc.
  • eTV Interactive Ltd
  • Fairmont Raffles Hotels International
  • Fanstel Corp.
  • FCS Computer Systems
  • Filmbank Distributors Ltd.
  • Four Seasons Hotels & Resorts
  • Global Business Center, Inc.
  • Guest-Tek
  • guestLINK
  • Häfele
  • Hewlett Packard
  • Hilton Worldwide
  • Hotel Solutions
  • iBAHN
  • INNCOM International
  • Intelity
  • JJW Hotels & Resorts
  • Kempinski Hotels S.A.
  • KoolConnect Technologies
  • LodgeNet Interactive Corporation
  • Lorica Solutions
  • Lutron Electronics Co. Inc.
  • Mandarin Oriental Hotel Group
  • Marcus Hotels & Resorts
  • Marriott International
  • Media Communications S.A.
  • Mitel
  • MobileAccess Networks
  • NEC Corporation
  • NxSystems, LLC
  • Philips Electronics
  • PhoneSuite
  • Quadriga
  • Saflok
  • Samsung Electronics Co.
  • Siemens Hospitality Solutions
  • Single Digits, Inc.
  • SolutionInc Limited
  • Square D/Schneider Electric
  • Starwood Hotels & Resorts Worldwide, Inc.
  • SuiteLinq
  • Sure-Fire Electric Corporation
  • Swisscom
  • Systems Design & Development, Inc.
  • Tangerine Global LLC
  • TeleAdapt Inc.
  • Teledex
  • VDA Multimedia
  • VideoPropulsion
  • VingCard Elsafe
  • Wyndham Worldwide Corp.
  • Zhone Technologies

Organization

The workgroup is organized into several teams: 

  • The Cable Company Collaboration Team is working on identifying and solving the technical challenges faced by U.S cable companies to provide programming to the hospitality market. 
  • The Guest Interface to Services Team is working on an architecture for enabling guest self-service within a guestroom.
  • The In-room Control Integration Team is working on standards for controlling in-room devices such as environmental controls, safes, minibars, door locks, and others.
  • The Entertainment Device Control Team is working on the control of entertainment devices in the guest room through extensions to HDMI's CEC standard.
  • The Networking Infrastructure Team, which produced the converged network white paper in 2005 and is currently working on DAS certification and Gateway certification.
  • The Voice Communication Solutions Team is working on developing a certifiable specification for an IP PBX.
  • The EMEA Advisory Team's intent is to work with existing teams to ensure EMEA hotelier needs can be met and to provide an opportunity for solutions to be built collaboratively by vendors active in the EMEA market.
Cable Company Collaboration

  • Carlson Hotels Worldwide
  • Cox Business Services
  • DoCoMo interTouch Pte. Ltd.
  • Enseo
  • Hilton Worldwide
  • Hyatt Hotels Corporation
  • KoolConnect Technologies
  • LG Electronics
  • LodgeNet Interactive Corporation
  • Mandarin Oriental Hotel Group
  • Marcus Hotels & Resorts
  • Marriott International
  • Samsung Electronics Co.
  • SolutionInc Limited
  • Starwood Hotels & Resorts Worldwide, Inc.
  • Tangerine Global LLC
  • TeleAdapt Inc.
  • VDA Multimedia
Entertainment Device Control Team
  • Deuromedia Technologies Ltd.
  • DoCoMo interTouch Pte. Ltd.
  • Enseo
  • eTV Interactive Ltd
  • Fairmont Raffles Hotels International
  • guestLINK
  • iBAHN
  • LodgeNet Interactive Corporation
  • Lutron Electronics Co. Inc.
  • Marriott International
  • Media Communications S.A.
  • MobileAccess Networks
  • Philips Electronics
  • Saflok
  • Samsung Electronics Co.
  • Square D/Schneider Electric
  • Swisscom
  • Symon Message-Link
  • TeleAdapt Inc.
  • Teledex
  • VDA Multimedia

EMEA Advisory Team

  • Choice Hotels Scandinavia AS
  • Deuromedia Technologies, Inc.
  • DoCoMo interTouch Pte. Ltd.
  • Enseo
  • eTV Interactive Ltd
  • Filmbank Distributors Ltd.
  • Häfele
  • JJW Hotels & Resorts
  • Kempinski Hotels S.A.
  • LodgeNet Interactive Corporation
  • Lutron Electronics Co. Inc.
  • Mandarin Oriental Hotel Group
  • Marriott International
  • Media Communications S.A.
  • MobileAccess Networks
  • Samsung Electronics Co.
  • Siemens Hospitality Solutions
  • Starwood Hotels & Resorts Worldwide, Inc.
  • Swisscom
  • Systems Design & Development, Inc.
  • Tangerine Global LLC
  • TeleAdapt Inc.
  • VDA Multimedia

Guest Interface to Services Team

  • CLC Networks
  • DoCoMo interTouch Pte. Ltd.
  • Enseo
  • eTV Interactive Ltd
  • Fairmont Raffles Hotels International
  • guestLINK
  • iBAHN
  • LodgeNet Interactive Corporation
  • Lutron Electronics Co. Inc.
  • Media Communications S.A.
  • NEC Corporation
  • Saflok
  • Samsung Electronics Co.
  • Symon Message-Link
  • Systems Design & Development, Inc.
  • TeleAdapt Inc.
  • Teledex
In-Room Control Integration Team
  • AMX
  • Compass Ventures
  • Deuromedia Technologies Ltd.
  • DoCoMo interTouch Pte. Ltd.
  • Fairmont Raffles Hotels International
  • FCS Computer Systems
  • guestLINK
  • Häfele
  • Hewlett Packard
  • INNCOM International
  • JJW Hotels & Resorts
  • Kempinski Hotels S.A.
  • LodgeNet Interactive Corporation
  • Lorica Solutions
  • Lutron Electronics Co. Inc.
  • Mandarin Oriental Hotel Group
  • Marriott International
  • MobileAccess Networks
  • Philips Electronics
  • Saflok
  • Samsung Electronics Co.
  • Siemens Hospitality Solutions
  • Swisscom
  • Symon Message-Link
  • TeleAdapt Inc.
  • Teledex
  • VingCard Elsafe

Networking Infrastructure Team

  • Alcatel-Lucent
  • AMX
  • Clasix
  • CLC Networks
  • DoCoMo interTouch Pte. Ltd.
  • EdgeCore Networks
  • eTelemetry, Inc.
  • Hewlett Packard
  • Hilton Worldwide
  • LodgeNet Interactive Corporation
  • Lorica Solutions
  • Marriott International
  • MobileAccess Networks
  • Single Digits, Inc.
  • SolutionInc Limited
  • Starwood Hotels & Resorts Worldwide, Inc.
  • Swisscom
  • Teledex
  • Zhone Technologies

Voice Communication Solutions

  • Alcatel-Lucent
  • Clasix
  • Deuromedia Technologies Ltd.
  • DoCoMo interTouch Pte. Ltd.
  • Fairmont Raffles Hotels International
  • FCS Computer Systems
  • Marriott International
  • NEC Corporation
  • SolutionInc Limited
  • Systems Design & Development, Inc.
  • Teledex
 
Print this Page


  Charter

View the charter of this workgroup.


 White Papers

Download any of the workgroup's white papers here.

 

 Collaboration Site

HTNG members can log on to view the collaboration site for this workgroup.  Employees of corporate members can enroll if needed.

 
  Warning Document

The Media Content Team has completed a document to advise hoteliers and any other hospitality technology buyers of the issues to consider before purchasing an HDTV for use in a guest room: Warning Document

 

 Auxiliary Panel

The Application & Device Integration Team has published a specification for implementation of the HTNG standards based solution for an Intelligent Auxiliary Panel (IAP).   Enrolled HTNG members can click here to view the specification.

 Videos

View more Workgroup videos here.

 

  Join this Workgroup

Click here to learn how to apply to join this workgroup and/or any of its teams.

 

 

 



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