Workgroups Active Workgroups
Active (Chartered) Workgroups
Active or chartered workgroups hold regular meetings (usually every 1-2 weeks) by tele/webconference, and most meet a few times a year at face-to-face Forum meetings.
- Most workgroup charters will have durations of six to 18 months, but never longer than the period of time for which they have already defined specific deliverables, outcomes, and milestones.
- Workgroups that do not complete their work within their defined charter period may be extended for a short period at the discretion of HTNG management at for a longer period with approval of the HTNG Board of Governors.
- Chartered workgroups may be continually re-chartered as they are able to define successive stages of deliverables, but each new charter requires approval of the HTNG Board of Governors.
To learn more about Workgroups in general, please visit the Workgroup & Forum Overview page.
Workgroup |
Description |
Charter End Date |
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Standardizing the definition of customer profile, making data exchange easier, less expensive, and less time-consuming. |
October 2012 |
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| Addressing the automated delivery of RFPs from meeting planners, through intermediary systems, directly into hotel sales and catering systems | April 2012 | |
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Designing solutions and standards for hosted capturing and processing of credit-card information, with secure application of the payment information back to hotelier systems. |
February 2013 |
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| Taking advantage of remote addressability of guest-room devices to proactively monitor their health and react appropriately before the guest discovers a problem. | October 2012 | |
| Enhancing the current HTNG basic point-of-sale interface to achieve tighter integration for such processes as check zoom and end-of-day processing, and to improve the guest look-up facility. | October 2012 | |
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Standardized reservation delivery, rate control, availability control, group synchronization, statistics handoff, and other functions necessary for distribution processing. Currently focused on ongoing enhancements. |
November 2012 |
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Creating reference architectures for the hospitality industry including business, application, and data architectures. |
November 2012 |
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| Defining an industry framework for secure processing of payment card information, built on existing tokenization approaches, to enable most hotel systems to move outside the scope of PCI requirements, while providing secure end-to-end processing across ALL of the parties and systems that may be involved in a transaction as it flows through the distribution chain. |
April 2012 |