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CHICAGO - (February 23, 2010) - Hospitality technology
leaders will soon receive the benefit of a very powerful
collection of speakers at Hotel Technology Next
Generation's (HTNG) 6th annual North American meeting.
The final session and speaker list for its upcoming
Members' Meeting in Orlando Florida boasts
internationally recognized authors, leading hospitality
technologists, and other industry experts that will
engage and empower every attendee with a wealth of new
understanding while attendees will also benefit from
unparalleled opportunities to develop industry
partnerships.
Some of the key sessions and speakers on the agenda
include:
Y-Size Your Business: Making Gen Y a Strategic
Advantage as Employees and Customers -
Jason Ryan Dorsey is
a bestselling author, acclaimed speaker, and
award-winning entrepreneur. Often referred to as the
"Gen Y Guy," he has been featured on 60 Minutes, 20/20,
NBC's Today Show, ABC's The View, NPR's On Point, and in
The Wall Street Journal and Fortune Magazine. His
presentations have impacted diverse audiences across the
United States and across the globe. Jason has
extensively researched the almost 80 million strong,
18-32 year old demographic that is the powerful and
unique Generation Y. Along with a new definition of
"business casual," and a need for instant gratification
that makes text messaging outdated, Gen Y will be a
growing challenge or a competitive advantage depending
entirely on how business leaders respond. Jason will go
"behind-the-scenes" to explain Gen Y's workplace and
consumer mindset.
Evidence-Based IT and 5 Years of Data Breach
Investigations - An information security
pioneer, Dr. Peter Tippett
has led the computer security industry for more than 20
years, initially as a vendor of security products and,
over the past 16 years, as a key strategist. He is
widely credited with creating the first commercial
anti-virus product, which later became Norton Antivirus.
Dr. Tippett, who is now VP of Technology & Innovation
for Verizon Business, will show how economics,
diminishing-returns and risk-based models can be used to
significantly improve IT decision-making. Tippett will
use actuarial data from numerous Verizon studies
including the six year data sets from Verizon's ongoing
Data Breach Investigations Report series. This session
will be an in-depth discussion of critical trends in IT
leadership, decision making, compliance and security and
how they affect organizations today.
Clouds Are Looming: Are You Ready? -
Bill Peer, Vice
President and Chief Enterprise Architect at
Intercontinental Hotels Group (IHG), will identify what
vendors must think about if their technology is going to
exist in the future hotel landscape. In his usual
irreverent manner, using elements of IHG's Cloud
Computing and Virtualization strategy, Bill will
highlight the minimums that technology providers must
achieve to be a part of IHG's roadmap and identify
important considerations vendors must make now. As
author of IHG's 1, 3, and 5 year strategic technology
roadmaps, he'll also offer suggestions to companies that
want to be a part of this inevitable evolution of
hospitality technology.
Virtually There -
Nick Price, CIO/CTO, Mandarin Oriental
Hotel Group, will speak on the business drivers behind
his company's strategy to virtualize all applications,
including those from third parties. At Mandarin
Oriental, Nick is responsible for a broad range of
digital, or soon-to-be digital technologies and
services, including traditional hotel IT, enterprise
networks and infrastructure, Internet presence,
telephony, networks, in-room technologies, and audio
visual systems. Based on lab testing, and with the eye
of the hotel technologist, Nick will highlight
measurable benefits of virtualization to IT
organizations and especially to hotels, and discuss some
of the fears and challenges faced by vendors considering
virtualization.
Legal Eagles of Technology - In this
session we will seek to demystify some of the many
issues involved in developing contracts for IT products
and services and the issues and risks that need to be
addressed by hotels buying technology, and by vendors
selling them. This lively session, moderated by industry
veteran Robert Bennett,
will provide perspective from both sides that can lead
to more successful contracts and long-term
buyer-supplier relationships. Panelists will include
John Krieger
representing the vendor perspective; Krieger is a
partner with Lewis & Roca's Intellectual Property and
Technology Practice Group. Representing the buyer
perspective will be Harvey
Kellman, Vice President and Senior Council,
Information Resources & eBusiness at Marriott
International.
Social Media - When guests consider a
property, a friend's recommendation is more convincing
than any travel agent proposal and user generated
content is better than brochures. Customer reviews can
be more effective than advertising, but all of these
mean that hoteliers are no longer in control of the
reputation of their service. The travel industry has to
deal with Social Media, and deploy consistent strategies
in marketing and technology.
Léon Benjamin, Social media and web 2.0
practitioner and author of Winning by Sharing, will
apply his vast knowledge of social media to help
hospitality strengthen its approach in this session that
we've brought over from our European meeting where is
was a strong attendee favorite.
Is it Time to Pick a Fight with your GUI?
- Geoff Cairns,
Worldwide Managing Director for Hospitality at
Microsoft, will discuss trends of younger, more
technology dependent generations, and how their
expectations for interacting with their devices are
changing. With the commercialization of the GUI about 25
years ago, the mouse, touchpad, and trackball joined the
keyboard as primary interface devices. How much longer
will it be before the GUI is dethroned in favor of
easier, more intuitive interfaces which use natural
interactions like speech, gestures, object recognition
and intent? Many of these control techniques exist
today, but how long will it be until they become a part
of everyday devices and how will these controls change
operations with smaller form factors? Attendees will
learn to identify architectures and patterns to help
make decisions today that will be relevant tomorrow.
Registration is still open for Hotel technology
professionals who are interested in learning more about
these topics as well as the work of the nearly 120
industry volunteers who are collaboratively redefining
systems interoperability for hospitality. The meeting
starts the evening of March 1 and continues through
March 3 and will also feature the awarding of the first
ever Most Innovative Hospitality Technology Award. For
more information visit the event web site:
http://www.htng.org/america.
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About Hotel Technology Next
Generation
The premier technology solutions
association in the hospitality industry, HTNG is a
self-funded, non-profit organization with members from
hotel and hospitality companies, technology vendors to
hospitality, and other industry members including
consultants, media, and academic experts. HTNG's members
participate in focused workgroups to bring to market
open solution sets addressing specific business
problems. HTNG fosters the selection and adoption of
existing open standards. Where necessary, it also
develops new open standards to meet the needs of the
global hospitality industry
Membership in HTNG is open to hotel
and hospitality companies, technology vendors to
hospitality, consultants, academics, press and others.
Currently, more than 400 corporate and individual
members from across this spectrum, including most of the
world's leading hotel companies and technology vendors,
are active HTNG participants. HTNG's Board of Directors
alone represents more than 2.3 million guest rooms -
with the total rooms impacted by all of HTNG's hotelier
members surpasses 4.3 millions rooms worldwide.
Workgroup proceedings, drafts, and specifications are
published for all HTNG members as soon as they are
created, encouraging rapid and broad adoption.
Specifications are released to the public domain as they
are ratified by the workgroup. For more information,
visit www.htng.org.
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