HTNG's refund policies vary by the type of purchase.
Membership dues are nonrefundable. However, memberships may be converted to a membership of greater value at the request of the member, and a pro rata credit of full months of the unused membership term will be applied to the new membership. Multiple individual memberships may be converted to a corporate membership with written agreement of each individual member.
Regular registrations for HTNG conferences are refundable, less a cancellation fee, until two weeks prior to the conference. The cancellation fee is $100 until eight weeks prior to the conference, $200 until two weeks prior, and after two weeks prior to the conference, non-refundable, but we do accept substitutions. Sponsorships and tabletop exhibits are not refundable.
Forum and Workgroup Meetings
These registration fees are fully refundable up until the start time of the meeting.
Refund requests should be directed to the HTNG Membership Department.