Each workgroup addresses a very specific business problem, such as lack of key capabilities in a device, the need to support multiple complex software interfaces among coordinated systems, or identifying the best approach for deploying a new and risky technology.
Each workgroup creates, as an end deliverable, a solution to the problem. Vendors deploy the solution so that hotels can buy it.
Typical workgroups Involve about 5-15 people, working together over a limited time period with specific deliverables.
Workgroups receive guidance from additional hoteliers ("business advisors") who are interested in the results but not the technical details.
Workgroups operate under board-approved charters with a pre-agreed definition of the business problem, a general description of the solution, and a limited time-frame.
Regular meetings (usually weekly or bi-weekly) by web conference; many workgroups also meet periodically face-to-face
Workgroups publish all working documents on a collaboration site, viewable by all HTNG members.
Documentation, standards, white papers, and best practices may be necessary ot the solution, but the objective is normally a tangible solution, rather than paper.
The cycle of a workgroup consists of five stages:
an idea put forth by members for a possible workgroup
an informal group of interested people working together
to write a proposed charter
a formally chartered group of members doing the work
the same group overseeing minor updates to completed work
solutions completed, workgroup disbanded; oversight
of released specifications moves to the forum
One company, one vote: small hoteliers and vendors have equal voice to their largest competitors, ensuring that no one company can dominate decisions.
Regular participation is usually required to retain your voting rights!
HTNG members may sign up for any new workgroup at launch (instructions provided with launch announcement)
Members can also apply to join an existing workgroup through their user profile.
There is no cost to join any workgroup that is associated with the forum(s) included with your HTNG membership.
Face-to-face meetings are free for most participants. You may incur fees if you have certain discounted membership types, or if your company sends multiple attendees.
Members may request to be on a mailing list to monitor workgroup progress and can also help provide direction of one or more workgroups.
Nonmembers of HTNG may participate in incubation workgroups by teleconference only. Once the workgroup is chartered, only HTNG members can continue participating.
To get on the mailing list for a prospective or incubation workgroup visit the Prospective Workgroup Effort page and complete the form at the bottom