2009 Winner: MTech REX Room Expeditor
REX is the first application to revolutionize the housekeeping room assignment process and effectively change how room attendants work. They no longer receive a board with rooms to clean, instead, they are presented an iPod Touch which lists (in their native language) -- the most important room to clean based on hotel defined criteria like room rush, VIP status, room type, etc. Proven in union environments and integrated to the PMS and energy management, REX saves a great deal of otherwise wasted effort ($) and gets guests into rooms faster.
2009 Runner-Up: Intelity ICE
Intelity is a hospitality software solution company focused on the self-service marketplace. Currently distributing ICE and its corresponding ICE Control System, (ICS), to hotel and resort partners. ICE is a customizable, branded interface that allows hotel guests to arrange all services instantly via an in-room touch screen, laptop or mobile device. The virtual concierge and back-end monitoring system organizes, tracks and measures all hotel activity at the touch of a screen along with language preferences for effective use to all international consumers. Intelity designs its software/hardware products with a focus on guest service, quality feedback and direct consumer marketing.