Refund Policies

HTNG's refund policies vary by the type of purchase.

Membership Dues:

Membership dues are nonrefundable. However, memberships may be converted to a membership of greater value at the request of the member, and a pro rata credit of full months of the unused membership term will be applied to the new membership. Multiple individual memberships may be converted to a corporate membership with written agreement of each individual member.

 

Event Registration Refunds:

Refund policies for HTNG events are stated on the event website. Typically, event registrations will be refundable through a certain date, less a nominal cancellation fee. After this date, HTNG allows substitutions from the same company. 

In the event of serious illness or death in the immediate family, HTNG will, upon request, provide a credit to be applied to a future HTNG Event. Credits are nontransferable and are valid for two years. If the credit exceeds the cost of the new registration, any excess value will be forfeited. To use the credit, HTNG membership requirements must be met.