Refund Policies

HTNG's refund policies vary by the type of purchase.

Membership Dues:

Membership dues are nonrefundable. However, memberships may be converted to a membership of greater value at the request of the member, and a pro rata credit of full months of the unused membership term will be applied to the new membership. Multiple individual memberships may be converted to a corporate membership with written agreement of each individual member.


Event Registration Refunds:

Refund policies for HTNG conferences and meetings are as stated during the registration process. Normally, no refunds are made for cancellations after a particular date, although substitutions can normally be made (with certain limitations). In the event of serious illness or hospitalization or death in the immediate family of an individual registrant, HTNG will, upon request made within 30 days of an event, provide a credit to that registrant, which can be applied to a future conference, forum meeting, or other HTNG event. Proof of illness (e.g. doctor’s note) or death (e.g. copy of obituary) must be provided. Immediate family means spouse or domestic partner, children, parents, siblings, grandparents, and grandchildren. Credits are nontransferable and may be used against the price of one conference or meeting registration within two years from the starting date of the original event. Any HTNG membership requirements must be met. If the credit exceeds the cost of the new registration, any excess value will be forfeited.


Refund requests should be directed to the HTNG Membership Department.