Forum Chairs

A significant portion of the work created by HTNG comes through the efforts of the many members serving in our workgroups and forums.  These efforts are coordinated through our forum leaders, who are established professionals from a number of hospitality's leading companies and who serve the industry from around the world. 

The Infrastructure & Device Forum and the Software Forum are each governed by four co-chairs, two from North America, and two from the Europe, Middle East, and Africa region. 

Visit our forum chair roles page for more information about the responsibilities of these volunteer positions.



David Heckaman - Americas Co-Chair, Infrastructure & Device Forum through January 2017
Vice President - Technology Development, Mandarin Oriental Hotel Group

David Heckaman has been engaged in the technology and hospitality industries for the past 20 years, the last ten with Mandarin Oriental Hotel Group. He joined the group to lead the technology development aspect of their North American flagship property in New York City. The development of this property placed Mandarin Oriental as a clear international leader in the area of lodging technology. There were numerous technologies that were presented to the world for the first time when this property opened in 2003. In his current position with Mandarin Oriental he oversees hotel development, technology direction and physical infrastructures. Mr. Heckaman’s technology path started with Stormont Trice Hotels, where he was a regional technology manager and participated in hotel development and project management. He later joined Crestline Capital in Bethesda, MD to assist in the creation and growth of Crestline Hotels & Resorts. David earned his undergraduate degree in Hotel Management and Development from the University of Central Florida. He has also obtained certifications as a Registered Communications Distribution Designer (RCDD) and a Cisco Certified Network Administrator (CCNA).

Marcos Pomar- EAME Co-Chair, Software Forum through January 2018

IT Information Governance - Meliá Hotels International

Marcos Pomar has been related to travel & hospitality industry for the past 13 years, the last eleven with Meliá Hotels. In this time, Marcos has performed in diverse positions, first as analyst in a PMS development from scratch, next as enterprise architect dedicated to increase efficiency in company’s information running on a variety of COTS systems, and finally as manager for cross-company projects. Marcos has managed several projects about feasibility analysis, enterprise architecture assessment, product & vendor appraisal and strategic projects for Meliá Hotels. These different positions have given Marcos not only a wide business vision & technology background, but also a management style based on linking business objectives with the team, communication and people. Marcos earned his bachelors in Computer Science from the University of the Balearic Islands and received the Project Management Professional (PMP®) certification from Project Management Institute (PMI®). Marcos’s aim as co-chair is to foster initiatives focused on improving business processes interoperability, both those on the cutting edge and those that may be dormant in spite of being core. HTNG is the right place to deal with industry challenges: the melting pot to balance widespread business needs and best-of-breed solutions.

Stephen Barratt- EAME Co-Chair, Software Forum through January 2017

Technology Projects Director - Mandarin Oriental Hotel Group

Stephen has worked in both hospitality and retail for over 20 years and brings both operational and technical experience. After gaining a BA Honours in International Hospitality Management from the University of Brighton he went on to work in Food and Beverage Operations at a senior management level. It was during this time that he was assigned the role of co-ordinator for the installation of a new PoS system and the rest is history. Moving into training and consultancy for a UK vendor he later returned to hotels as a Project Manager for Hilton UK and Ireland before branching off on his own as a Consultant, only to return to Project Management with one of the UKs leading PoS providers where he moved through the ranks and worked with some of the country’s largest leisure and holiday providers. A spell in Retail helped with additional technical exposure and helped cement the long held belief that despite the difference in function there are some huge crossovers between retail and hospitality technology. Having joined Mandarin Oriental in August 2013 he has experienced the challenges that come with managing the end to end provision of IT into two recently opened properties in two different countries and cultures. The hands on management of these projects keeps Stephen’s understanding and knowledge of the constantly changing world of technology into hotels up to date and relevant. He continues to work on major development and technical projects in the EMEA region.

Bryan Steele - EAME Co-Chair, Infrastructure & Device Forum through January 2018
Head of IT, Royal automobile Club

Bryan is currently the Head of IT with the Royal Automobile Club. He was the founder and Managing Director of Jireh-Tek Limited, an IT consultancy with a strong focus on the hospitality sector. He has 25 years of international IT and business experience gained in a number of sectors: FMCG, Speciality Chemicals, Internet and Hospitality. Bryan joined the HTNG Board in 2004 during the organisation’s formative years and was reappointed to the Board in 2014. He was an Executive Advisor to the Board in the intervening years and Chair of the Infrastructure and Device Forum. He has chaired a number of workgroups specifying standard industry solutions focused on technology and service delivery to guests. Bryan is a Director of HOSPA, the Hospitality Professionals Association, and Chairman of its IT Community. He was a founding member of the Micros Fidelio Opera User Group, which he chaired from 2002 to 2006. Bryan was the Director of IT and a member of the Senior Management Team from 2002 to 2006 at Thistle Hotels where he had responsibility for all Information and Communication Technology. Before joining Thistle Hotels, Bryan was the European IT Director of CMGI Inc. which incubated a number of .com companies including Alta Vista. Prior to that, he held a number of senior IT and engineering management roles, including international assignments, within Unilever plc.

Yvette Vincent - Americas Co-Chair, Software Forum through January 2018

Director of IT - Delaware North Companies, Inc.

Yvette has over 20 years in the IT industry with the past 15 at Delaware North Companies Inc. Her responsibilities include the IT management of corporate and field unit systems and data architectures for POS, CRES, PMS, Catering, ERP, gaming and other hospitality systems and interfaces. Yvette is working on solutions that move systems above property, provide enterprise reporting, and utilize our SOA architecture to maximize integration opportunities for guest service, revenue enhancement, and productivity. Throughout her career, Yvette has led numerous technology installations in both IT and business capacities, was a member of many internal strategic teams, and loves to find ways to increase usability and simplify processes.  Yvette received the CHTP certification from HFTP and graduated Summa Cum Laude from both D’Youville College with a BA in Math\Computer Science and Canisius College with an MBA.

Todd Wood - Americas Co-Chair, Software Forum through January 2017

Vice President of Technology, The Americas and Global Applications - Mandarin Oriental Hotel Group

Todd has 30 years of experience in the technology industry, primarily in hospitality, and came to Mandarin Oriental Hotel Group from PC Mall, Inc. He is currently responsible for applications globally and all aspects of technology for properties in the Americas.  Mr. Wood was Vice President of Information Services at The Sea Island Company, a regional resort and development company. He also was the president, COO (and CTO) of Clubessential, a cloud-based content management company he co-founded for KKR, serving country clubs and resorts.  Todd was a partner with Deloitte Consulting in Atlanta where he led the e-commerce/Intemet practice globally and was a global market development manager for IBM.  Mr. Wood is a graduate of the Georgia Institute of Technology, where he earned highest honors in Electrical Engineering.