Tuesday, 26 July |
15:00 - 19:30 |
Registration Open
Ballroom Foyer |
18:00 - 19:30 |
Welcome Reception - Exhibits Open |
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Wednesday, 27 July
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08:00 - 19:00 |
Registration Open
Ballroom Foyer |
08:00 - 09:00 |
Welcome Coffee - Exhibits Open
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09:00 - 09:20 |
Welcome Remarks
Mike Blake - HTNG
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09:20 - 10:20 |
Rethinking Guest-Facing Technology
- Ted Horner (Moderator) - E. Horner & Associates Pty Ltd
- Martin Bookallil - Marriott International
Guest-facing technology is far from a new discussion. Some initiatives have been successful; others have failed. And guest expectations change faster than we can adapt. This panel will take a fresh look at the state of guest-facing technology and where as an industry we are headed in the coming years.
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10:20 - 10:35 |
Sponsor Presentation |
10:35 - 11:20 |
Coffee Break - Exhibits Open |
11:20 - 12:00 |
UX = ART + SCIENCE + TECHNOLOGY
Sumit Sheth - Infogain
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12:00 - 12:30 |
CHTA Update
Jing Zhu - China Hospitality Technology Alliance
The China Hospitality Technology Alliance (CHTA) continues to grow and prosper, becoming a force and leader in the Asian Hotel Technology industry. CHTA's CEO, Ms. Jing Zhu will provide an update on CHTA's recent activities.
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12:30 - 13:45 |
Lunch - Exhibits Open |
13:45 - 14:30 |
The Cloud Imperative - Oracle's Perspective
Grahame Tate - Oracle
Enterprises around the globe and across industries are actively transforming their businesses with cloud solutions. Cloud computing can help hospitality enterprises lower IT complexity and costs, increase agility, accelerate delivery of new services, and enhance the customer experience. Get Oracle’s perspective on the cloud, the types of the cloud services that are available for enterprises, security, expandability, scalability, and key considerations as hotels consider moving operational platforms to the cloud. Get insights from Oracle’s research on the technology experience guests seek today and see how cloud technologies can help you deliver these technology rich experiences.
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14:30 - 15:00 |
A Case Study in Cloud Migration
- David Sjolander (Moderator) - HTNG
- Frank Trampert - Tune Hotels
Cloud Migration as a concept makes perfect sense – less complexity, better security, scalability, and agility. But what happens in real life? Frank Trampert, CEO of Tune Hotels, in a conversation with HTNG’s David Sjolander will share his company’s recent journey down this path – the good, the bad, and the ugly.
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15:00 - 15:10 |
Sponsor Presentation |
15:10 - 15:55 |
Coffee Break - Exhibits Open |
15:55 - 16:55 |
The Moderators Become the Panelists
- Martin Bookallil (Moderator) - Marriott International
- Fraser Hickox - The Conceptual Group
- Ted Horner - E. Horner & Associates Pty Ltd
- Dayna Kully - 5thGenWireless
- Terence Ronson - Pertlink Limited
We hear from this sessions panelists regularly at HTNG and other industry conferences, but they are usually the moderators pulling the knowledge and wisdom from the panelists. Today we flip things around so that we can learn more about their varied expertise and life in the trenches as consultant. Marriott's VP IT for Asia-Pacific, Martin Bookillil reverses the spotlight in what should be a very entertaining hour.
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17:15 - 18:15 |
Welcome Reception - Exhibits Open |
18:15 - 20:00 |
Dinner
River Terrace |
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Thursday, 28 July
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08:00 - 13:00 |
Registration Open
Ballroom Foyer |
07:55 - 08:55 |
Welcome Coffee - Exhibits Open |
08:55 - 09:35 |
TBD |
09:35 - 09:40 |
Sponsor Presentation |
09:40 - 10:25 |
Automatic Authentication |
10:25 - 10:30 |
Sponsor Presentation |
10:30 - 11:15 |
Coffee Break - Exhibits Open |
11:15 - 12:00 |
IT Leadership Panel
- Ted Horner (Moderator) - E. Horner & Associates Pty Ltd
- Martin Bookallil - Marriott International
- Edward Malinowski - Shangri-La Hotels & Resorts
Top-level hotel IT executives will share how they see technology evolving in hotels in coming years. The panel will also discuss their biggest challenges, issues and concerns.
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12:00 - 12:10 |
Closing Remarks
Mike Blake - HTNG
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12:10 - 13:25 |
Lunch - Exhibits Open |
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