Software Forum
The Software Forum addresses software applications, with a primary focus on architecture and interoperability, including messages to support and extend existing applications by providing simple connectivity to, and inter-operation with, other applications. Cross-workgroup coordination is provided by the Governance Council, a standing body with representation from each active workgroup.
Below you will find a summary of workgroups that are currently active or in maintenance mode, and that operate within the Software Forum. This table provides a high-level summary for each workgroup, as well as a link for more information, the workgroup's current status, its admission policy for new members, and its voting members and business advisors.
If you don't see the workgroup for which you are looking, you can find a complete list of current, past, and potential workgroups from all forums on our Workgroups page.
For high-level information about forums and the organizational structure of HTNG's collaborative activities, please visit the Workgroup & Forum Overview page.
Workgroup Details & Participants
Back Office IntegrationStandardized the handoff of financial data from PMSs and POSs to back-office systems and addressed the payment of travel agency commissions. More Info: Wiki Status: Maintenance
Members:
Business Advisors:
Customer ProfileStandardizing the definition of customer profile, making data exchange easier, less expensive, and less time-consuming. More Info: Wiki Status: Active (Chartered) Admission Policy: This workgroup admits new members based on a majority vote of a quorum of voting members. Current members:
Event RFP SubmissionsAddressing the automated delivery of RFPs from meeting planners, through intermediary systems, directly into hotel sales and catering systems. More Info: Wiki Status: Active (Chartered) Admission Policy: This workgroup admits new members based on a majority vote of a quorum of voting members. Current members:
Folio Detail ExchangeStandardizing the extraction of folio line-item detail from PMSs, for use by VAT recovery, loyalty, expense reporting, and analytical programs. More Info: Wiki Status: Maintenance
Current members:
Business Advisors:
Guest & Room Status MessagingStandardized interaction between PMSs and guest-room devices, including provisioning and customization instructions, acknowledgement of correct provisioning, and de-provisioning. More info: Wiki Status: Maintenance
Members:
Business Advisors:
Hosted Payment Capture SystemsDesigning solutions and standards for hosted capturing and processing of credit-card information, with secure application of the payment information back to hotelier systems. More Info: Wiki Status: Maintenance Current members:
Business Advisors:
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Intelligent Guest RoomTaking advantage of remote addressability of guest-room devices to proactively monitor their health and react appropriately before the guest discovers a problem. More Info: Wiki Status: Active (Chartered) Admission Policy: This workgroup admits new members based on a majority vote of a quorum of voting members. Current members:
Business Advisors:
Point of SaleEnhancing the current HTNG basic point-of-sale interface to achieve tighter integration for such processes as check zoom and end-of-day processing, and to improve the guest look-up facility. More Info: Wiki Status: Active (Chartered) Admission Policy: This workgroup admits new members based on a majority vote of a quorum of voting members. Current members:
Business Advisors:
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- The Software Forum addresses software applications, with a primary focus is on architecture and interoperability, including messages to support and extend existing applications by providing simple connectivity to, and interoperation with, other applications.