08:00-21:00

Registration Open - Foyer Outside Sabah Room

18:30-20:00

Welcome Reception - Sabah Room - Tabletop Exhibits Open

07:45-21:30

Registration Open - Foyer Outside Sabah Room

09:00-09:15

Welcome Remarks

Douglas Rice, Executive VP & CEO, HTNG

09:15-10:05

Evolution of Technology - An Asian Perspective

An overview of the development of technology in hotels with specific reference to Asia, the advances in technology adoption over the last 10 years and also a peek into the future of technology within the hospitality industry in Asia and around the world.

Harbans Singh, Managing Director, UBIQ Global Solutions

10:05-10:45

Update on HTNG


This high-level overview will bring you up to date on HTNG's many activities designed to ease the burden on hotels buying technology while empower vendors to succeed. Find out why HTNG continues to attract new members and retain current ones, and learn about some of our plans for the future.

Douglas Rice, Executive Vice President & CEO, HTNG

10:45-11:30

Coffee Break - Sabah Room - Tabletop Exhibits Open

11:30-12:15

Technology Lessons From Mega Projects

What changes when you super size? What should be considered when your project is the size of a small city? What needs to be added or considered? This session will provide perspective from the IT leader responsible for some of the biggest hospitality projects in Asia, including the Venetian/Four Seasons in Macau and Marina Bay Sands in Singapore.

Tom Dillon, VP of IT-Asia, Venetian Macau Ltd.

12:15-13:45

Lunch - Sabah Room - Tabletop Exhibits Open

13:45-14:35

A Look Ahead....

Matt Muta will share with you a glimpse ahead of what computer interaction may be like in the next 5-10 years. Matt will lead a discussion on how emerging technologies will impact our lives in the future – at work, at home, and on the go. He will also share the latest video from the Microsoft Envisioning Team; the video shows a vision for a future where technology extends and highlights our productive capabilities; it helps us manage our time better, focus our attention on the most important things and foster meaningful connections with the people we care about at home and at work.

Matt Muta, Director, Worldwide Industry & Global Accounts, Microsoft Corporation

14:35-15:15

Energy Management through Intelligent Technology

This session will describe how to deploy energy efficiency in hotels and maintain an optimized level throughout the entire life cycle: strategy, purchasing, controlling, metering, project management, and performance reporting. It will include illustrations from projects in Asia and other world regions.

Bernard Golstein, Vice President Business Development, Schneider Electric

15:15-16:00

Coffee Break - Sabah Room - Tabletop Exhibits Open

16:00-17:00

Best Practices for Controlling Converged Environments

This session demystifies the complexity of managing and securing converged environments leveraging lessons learnt in hospitality and other industries, identifying and explaining a holistic and layered approach to controlling an IP converged infrastructure.

Mark Kendall - Practice Lead-Hospitality & Connected Real Estate, Cisco Advisory Services
Alan Duffy - Enterprise Architect, Cisco Systems

17:00-18:30

Cocktail Reception - Sabah Room - Tabletop Exhibits Open

18:30-

Free Time

08:00-16:00

Registration Open - Foyer Outside Sabah Room

09:00-09:50

Make Social Media Rock in 2012

As the technologists in your company, you will eventually (if not already) be supporting social media activities from your marketers.  This session will arm you with insider knowledge so you can be prepared to handle the social media revolution with the right technology and analytics best practices.

Morris Sim, co-founder, Circos Brand Karma

09:50-10:35

New Technology Spotlight:  Passive Optical Networks

Gigabit Passive Optical Networks (GPON or just PON) is a newer technology that is rapidly finding application, and return on investment, in hotels. It is capable of distributing large amounts of bandwidth to guestrooms with few active components (such as switches), and with fiber costs coming down and copper going up, the costs can be very attractive. This session will explore the technology, including some real-life examples of deployment in hotels.

Dave Cunningham, Manager Business Development, Corning Cable Systems
Greg Dawes, Senior Sales Engineer, Zhone Technologies
Fraser Hickox, General Manager, The Conceptual Group

10:35-11:20

Coffee Break - Sabah Room - Tabletop Exhibits Open

11:20-12:10

Entertainment Systems: Convergence with Mobile Devices

With more consumers accessing content on their Smart TV at home or on their mobile devices, how do hotels handle their changing expectations? Convergence of devices such as smart phones and tablets to the TV is now becoming a reality. Hear from an Apple Reseller, Samsung, and two traditional VOD vendors on where they see the market headed and what investment hotels need to make to accommodate this next generation of guests.

Moderator: Ted Horner, Managing Director, E. Horner & Associates Pty. Ltd.

12:10-13:40

Lunch - Sabah Room - Tabletop Exhibits Open

13:40-14:30

Hotel Mobility Strategies that Work

Mobility ranked at the top of every technology trend list last year. The opportunities for hospitality are endless, whether it’s revenue enhancement, customer engagement or efficiency gains. In this session Jumeirah Group will share its views on strategic mobility issues like browser versus app, bring-your-own versus standardization, and integration to existing systems.

Floor Bleeker, Vice President-IT, Jumeirah Group

14:30-15:15

Making PCI into Somebody Else's Problem

It is common for hotels striving for PCI compliance to focus on the many controls listed in the PCI DSS. This is a distraction from what should be the real goal: avoiding the need for compliance entirely. This talk examines the methods and technologies that can be used to remove payment card data from the hotel’s information systems and thus negate the need for PCI.

Richard Stagg, Director and Managing Consultant, Handshake Networking Limited

15:15-16:00

Coffee Break - Sabah Room - Tabletop Exhibits Open

16:00-16:55

Hotel IT Leadership Panel

What's on the mind of top hotel IT executives for 2012?  This panel session will highlight the most important issues they face.  Come prepared with your questions!!

Moderator: Terence Ronson, Managing Director, Pertlink Limited.

16:55-17:00

Closing Remarks