Guest complaints about access speed on hotel internet connections are far too common. This case study shows one approach to address this issue. It outlines the experience of a single property in the installation of a layer 7 network optimization solution in a hospitality environment. This technology enables the property to apply rules to promote, limit or eliminate traffic based on applications. An example would be to enable Skype since customers use it to communicate while eliminating peer-to-peer traffic because of liabilities and overall traffic consumption..
It is a well-known issue that a high percentage of today’s hotel properties were constructed before Cat 5 or fiber were part of the standard design requirements. Therefore a key challenge for many hotel owners is how to offer internet access in each guest room and, once installed, how to keep moving forward with increasing bandwidth requirements. This case study examines one option for solving the challenge of moving from a legacy system to a faster and more reliable solution using existing cabling infrastructure.
Guest demand for IP bandwidth is rapidly increasing due primarily to guests’ growing desire to watch streaming videos online (IPTV). A High Definition (HD) video stream today can require as much as 20 Mbps (3DHD streams will double that demand). In addition to IPTV in the guest room, other services like telephones, environmental controls, mini-bar control, and door lock controls are capable of running over a single IP connection to the room. There are several methods to provide increased bandwidth to the guest room. The objective of this case study is to look at one emerging technology - optical fiber - as a shared medium. The Westin Hotel in Lake Mary Florida has deployed Ethernet Passive Optical Networking (EPON). EPON provides 1.25 Gbps, both upstream and downstream, and is capable of connecting up to 64 devices per port on the head-end equipment.
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