CHICAGO (25
October 2004) --
Hotel Technology
Next Generation
(HTNG) today
announced that
21 companies
have been
selected to
participate in
designing the
future of hotel
guest room
technology.
The 21 companies
were selected
following a
month-long
process in which
35 different
companies sought
to participate,
with 28
completing full
applications.
"Interest in
this workgroup
has been
enormous, and we
are pleased to
see major hotel
companies
committing to
this effort
along with
leading vendors
in each
category," said
Douglas Rice,
Executive
Director of
HTNG. "We
believe this
workgroup has a
great balance of
large and small
hotel companies
as well as all
of the technical
disciplines
needed to solve
the challenge of
delivering all
guest-room
technology
across a single
wire.
A key issue for
the workgroup
will be to
identify one or
more network
architectures
that can support
hotels in a
future
"converged
network"
environment.
Historically,
each in-room
technology
vendor typically
provided its own
dedicated
infrastructure
of cabling and
networking
components –
coaxial cable
for the
television,
standard
twisted-pair
wiring for
telephones,
special "CAT 5"
wiring for
high-speed
Internet, and
sometimes even
more systems for
thermostats,
door locks, and
other in-room
services.
Modern
technology
allows these
different
applications to
share a single
infrastructure
and network,
potentially
resulting in
much lower
costs, simpler
maintenance, and
easier exchange
of information
among systems.
As yet, however,
there has been
no agreement as
to what the
infrastructure
design should
be. Even major
hotel companies
have been unable
to build hotels
that are wired
for the future,
for lack of
agreement among
the many vendors
on the network
design.
The In-Room
Technology
Workgroup will
include
representatives
from the
following
companies, who
will work
together over
the next 12-18
months to
develop and
deliver major
advances in
guest room
technology.
Some vendors
participate in
multiple
categories but
are listed only
once.
Hotel
companies:
The Ginn
Companies
The Kor Group
Mandarin
Oriental Hotel
Group
Marriott
International
Peninsula Hotel
Group
Starwood Hotels
& Resorts
Telephony
companies:
Cisco Systems
Mitel
Percipia
Networks
Telephone
Management
Systems Ltd. (Comtelco)
Entertainment
and/or
high-speed
Internet:
General Dynamics
Interactive
Guest-Tek
LodgeNet
Entertainment
Corp.
Quadriga
Worldwide
Energy
management and
occupancy
detection:
INNCOM
International
Infrastructure
and other
vendors:
Datanamics Inc.
IP3 Networks
Microsoft
Corporation
Paradyne
Corporation
SolutionInc
Content
providers:
XM Satellite
Radio
"We had several
other companies
who applied but
could not be
accommodated
because of size
limitations, and
still others who
wanted to apply
but were unable
to meet the
application
deadline," said
Rice. "There is
a lot of energy
behind this
effort, both
among the
selected
participants and
throughout the
industry, and
HTNG will be
working very
hard to keep all
interested
parties involved
and committed."
A special role
was also
formalized for
Center of
Marketing
Effectiveness,
Inc. (CeME),
which has been
undertaking an
ongoing market
research effort
on guestroom
technology.
CeME will share
its existing
knowledge and
experience base
on the
competitive
landscape,
business models,
pricing, and
guest
preferences;
will facilitate
a shared
understanding of
guest needs
within the
workgroup; and
will shape a
research agenda
to assist the
workgroup into
the future.
"Our ongoing
research efforts
with leading
industry media
has sharpened
our collective
understanding of
the technology
that improves
the guest
experience and
actually drive
profits," said
Karen Webster,
CEO and
President of
CeME. "Recent
results from
both our guest
and hotelier
surveys
demonstrate the
need for a
cohesive
platform of
services that
provide a
secure, reliable
and quality
experience. We
look forward to
working with
Hotel Technology
Next Generation,
whose
facilitation-based
strategies for
addressing
customer-centric
technology needs
are very much
aligned with
ours.
About HTNG
Workgroups
HTNG workgroups
provide a forum
for a small but
representative
group of
customers to
work with a
cross-disciplinary
set of vendors
to solve
problems.
Highly focused
and structured,
the workgroups
are charged with
identifying and
building
specific
solutions that
will deliver
value to hotels,
that no one
vendor can
deliver on their
own, and that
can be
accomplished in
about six
months. Because
customers drive
the
requirements,
vendors have a
ready market for
the things they
build, and
customers no
longer have to
buy multiple
systems
piecemeal and
integrate them
themselves.
The workgroup
size is limited
to keep it
manageable,
focused, and
productive.
However, HTNG
provides the
opportunity for
all dues-paying
members to view
the work product
of each
workgroup as it
is developed, to
provide
structured
feedback, and to
implement
solutions in
parallel with
workgroup
participants.
HTNG also
supports
solution-set
demonstrations,
such as at HITEC
2004, that can
include products
from any HTNG
member that
adopts its
specifications –
whether a
workgroup
participant or
not.
HTNG
specifications
are released to
the public
domain when the
workgroup that
produces them
disbands,
usually after no
more than
eighteen
months. HTNG
members, both
hotels and
technology
vendors, can
propose and
sponsor new
workgroups, and
can apply to
participate in
workgroups
sponsored by
other members.
About Hotel
Technology Next
Generation
The premier
technology
solutions
association in
the hospitality
industry, HTNG
is a
self-funded,
non-profit
organization
with members
from hotel and
hospitality
companies,
technology
vendors to
hospitality, and
other industry
members
including
consultants,
media, and
academic
experts. HTNG’s
members
participate in
focused
workgroups to
bring open
solution-sets
addressing
specific
business
problems to the
hospitality
market.
Membership in
HTNG is open to
hotel and
hospitality
companies,
technology
vendors to
hospitality,
consultants,
academics, press
and others.
Currently nearly
140 companies
and individuals
from across this
spectrum are
active HTNG
members.
Workgroup
proceedings,
drafts, and
specifications
are published
for all HTNG
members as soon
as they are
created,
encouraging
rapid and broad
adoption.
Specifications
are released to
the public
domain when the
workgroup has
completed its
work, typically
after no more
than 18 months.
For more
information,
visit
www.htng.org.
* * *
Source: Hotel
Technology Next
Generation
Contact: Douglas
Rice
Exec.Director@htng.org
+1 847 348 1148